Medical Receptionist

Your Primary Focus — Phone Scheduling and receptionist duties:Answer incoming calls promptly, professionally, and warmly — you're the first voice patients hearSchedule, confirm, and reschedule patient appointments with accuracy, efficiency, and careGreet patients warmly when they arrive and assist as needed with check-in and out for visitsAddress patient questions about appointments, procedures, insurance, and billing both over the phone and in-personBuild rapport over the phone — patients should feel heard, valued, and excited about their upcoming visitsManage the scheduling system to ensure appointments are accurate and the schedule runs smoothlyPatient Payments: take patient payments at check in or check out and accurately record them in the patient recordSupporting the Office:Manage patient records to ensure all information is current and preciseProcess patient payments accurately and professionallySupport the team with filing, scanning, data entry, and other administrative tasks as neededCommunicate effectively with patients, providers, and teammates — clear communication is everything