Outbound Sales Agent

We are hiring an Outbound Sales Agent. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an exciting and respected financial institution that offers opportunities for comradery, professional growth, and advancement? If so, please read on! The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded banking professionals. In order to attract and retain quality talent, we offer competitive pay, and comprehensive benefits , provide opportunities for employee advancement , share resources for career development , and encourage a work-hard/play-hard lifestyle . Additionally, we value diversity , volunteering for our communities and taking steps to do our part in reducing our carbon footprint . As an Outbound Sales Agent you will earn a compet itive pay depending on your experience and qualifications with the opportunity for bonuses and incentives . We also offer both our part-time and full-time employees the following comprehensive benefits :

Health, dental, life, and vison insurance plans

401k and retirement savings plan

12 paid holidays

Paid day off for your birthday

PTO that will start accumulating on day one

Earn additional PTO when you volunteer in the community

Competitive tuition reimbursement

Due to our "Most loved" atmosphere, Cyprus Credit Union was named one of the BEST credit unions to work for for the past four years, from 2020 to 2023!

Here at Cyprus we value the success and rewards that come as we learn and grow together! Through our "career pathing "programs we offer continuous trainings that can provide you with opportunities in advancement. If this sounds like something you have been waiting for, don't hesitate apply now to start your future with Cyprus!

A DAY IN THE LIFE AS AN OUTBOUND SALES AGENT

The Outbound Sales Agent at Cyprus Credit Union is responsible for promoting credit union products as a professional inside sales representative. The primary focus is on making outbound phone calls to existing members to refinance loans from other financial institutions, with the aim of making Cyprus CU their primary financial institution. This role includes contacting members who have recently received loans from Cyprus CU, ensuring customer satisfaction, promoting insurance products (GAP), and providing valuable recommendations to management for product development, pricing, and sales projections. This position will be responsible for Performing the following duties:

Conduct outbound phone calls to prospective members, with leads provided from recent loan recipients.

Prospect for new accounts and explore opportunities to grow existing ones.

Develop member relationships through regular phone calls and lead follow-ups.

Track sales deals, meet quotas, and achieve sales goals.

Ensure timely delivery of products.

Maintain positive relationships with members through phone contact.

Gather member feedback to improve products and services.

Resolve member requests, complaints, and issues.

Promote goodwill and uphold a positive image of the credit union.

Set sales goals in alignment with company objectives and monitor progress.

EDUCATION

High school diploma or equivalent.

REQUIRED KNOWLEDGE

Knowledge of company products and services.

Understanding of product positioning and competitive conditions.

Knowledge of inside sales strategies and techniques.

EXPERIENCE REQUIRED

Previous sales experience helpful.

SKILLS/ABILITIES

Strong interpersonal and public relations skills. Excellent sales abilities.

Well organized. Problem solving abilities. Able to use computer tracking system.

READY TO JOIN OUR TEAM

If you feel that you would be a great addition to our team and meet the qualifications, then please apply on the system in front of you. We understand that your time is valuable and we won't put you through a long drawn out process. We look forward to meeting you!