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At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman's Enterprise Services organization is seeking a PC Network Support Technician at its Promontory, UT location. The selected candidate will monitor and operate electronic digital computers to process business, scientific, engineering, and other data according to operating instructions, and ensure that correct peripheral equipment is utilized.Job duties will include but not be limited to the following:- Provide technical support for computers and associated networks.
- Install, troubleshoot, service, and repair personal computers, basic network equipment, servers, related PC software, cables, and connectors.
- Provide client and server, hardware, and software support.
- Install, service, and repair client and server software.
- Connect clients, servers, and terminals to existing data networks.
- Instruct users in the use of hardware and networks.
- Investigate information, network, and communications needs of users, and make recommendations regarding software and hardware purchases.
- Perform basic client, server, and network software programming.
- Assist InfoSec with DFARS and CMMC compliance responsibilities.
- Off-network and lab environments - setup, maintenance, compliance, and vulnerability remediation; support client and server domain migration.
- Engineering and Manufacturing system support - setup, maintenance, troubleshooting, compliance and vulnerability remediation.
- Setup and configure rack mount workstations.
- Provide server application support.
- Network data port activation and testing.
- Other duties as required.
- High School diploma or equivalent and 2 years of additional education and/or experience.
- Demonstrated understanding and wide application of technical principles, theories, and concepts in the field.
- Experience with providing technical solutions to a wide range of complex difficult problems.
- Subject matter expert in Windows OS.
- Expertise with client and server hardware.
- Experience with engineering applications.
- Ability to manage multiple priorities and time-sensitive mission critical needs.
- Experience supporting manufacturing operations, hardware, software, etc.
- Experience with PowerShell scripting.
- Deployment of non-standard client and server images.
- Certifications: MCTS (Microsoft Certified Technology Specialist, CompTIA A+, CompTIA Security+).
- Ability to work independently and appropriately escalate issues and roadblocks to leadership.
- Superior customer service and service delivery, and the ability to maintain composure in difficult situations, with challenging customers.
- Demonstrated personal integrity and high ethical standards in customer contacts as well as all internal relationships.
- Demonstrated ability to master unfamiliar information, tasks, and situations quickly and effectively.
- Excellent verbal and written communication skills.
- Familiarity with DFARS and NIST InfoSec controls.