Provider Preboarding Consultant

Job Description:Responsible for physician and APP integration into the organization and serves as the main contact for physician and APPs (providers) during pre-boarding interfacing with all groups across the system. Ensures all pre-boarding processes are documented, corresponding tasks are completed prior to starting, service level agreements are met and addresses/solves service concerns as needed.The schedule is Monday-Friday 8AM-4:30PM MT

Lead process for new provider onboarding with the organization and initiates appropriate notifications and steps as required for successful provider integration by holding weekly meetings with key stakeholders

Works directly with each provider throughout the pre-boarding process providing detailed overview of steps, timeline, require documents, signatures and tasks.

Establishes, monitors and reports the pre-boarding timeline and progress for each provider using the tracking database to ensure pre-boarding steps are coordinated and appropriately communicated to operational and financial departments within the committed time frame.

Oversight of provider pre-boarding tasks (including those for internal transfers/promotions) within the organization.

Works closely with internal groups such as HR Onboarding, Provider Talent Acquisition, Marketing, Payer Enrollment, Credentialing, Physician Contracting, Office of Physician and APP Affairs, operations and leadership to ensure all service line agreements are established and met consistently and on time.

Minimum Qualifications

Three years of experience in a customer service role requiring use of enterprise software systems

Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring.

Demonstrated customer service and problem-solving skills.

Experience in a role requiring effective verbal, written, interpersonal communication and collaboration skills.

Demonstrated skills in diplomacy and discretion with excellent customer relations skills.

Preferred Qualifications

Bachelor’s degree in a related field (such as business, finance or human resources)

One year of Human Resources work experience

Experience using an applicant tracking (ATS) system

Working knowledge of the healthcare industry, roles, and terminology

Physical Requirements:Anticipated job posting close date:05/02/2024Location:Key Bank TowerWork City:Salt Lake CityWork State:UtahScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$32.29 - $50.84We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called Select Health, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utmsource=Workday&utmmedium=Redirect&utmcampaign=CareerHomeworkday) .Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees). This is an important part of fulfilling our mission to help people live the healthiest lives possible. The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery.Learn more about diversity at Intermountain, here. (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/)Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.All positions subject to close without notice.Thanks for your interest in continuing your career with our team!