Quality Assurance Tester

OverviewCayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful outcomes such as improved efficiency, reduced cost, increased profitability and accelerated time to market.Position Title: QA TesterPosition Type: Independent Contractor (1099 or C2C)Location: RemoteContract Length: Through end of 2024 (Renewable)Responsibilities

Test Planning and Design:

Develop detailed test plans based on product requirements and specifications.

Design test cases and test scripts that cover various scenarios, including edge cases, to ensure comprehensive testing.

Test Execution:

Execute manual and automated tests to identify defects or issues in the software.

Perform different types of testing, such as functional, regression, integration, performance, and user acceptance testing (UAT).

Defect Identification and Reporting:

Identify, document, and report defects using issue tracking tools.

Collaborate with developers to reproduce issues and provide detailed information to facilitate quick resolution.

Continuous Improvement:

Analyze test results and provide feedback on areas for improvement in the software and development processes.

Participate in retrospectives and suggest enhancements to testing practices and tools.

Quality Metrics and Reporting:

Track and report on key quality metrics, such as defect density, test coverage, and test pass/fail rates.

Communicate the overall quality status of the product to stakeholders.

Collaboration:

Work closely with developers, product managers, and other stakeholders to understand the product vision and requirements.

Provide input during the design and development phases to prevent defects early in the process.

Risk Management:

Assess the risks associated with the release of the product and ensure that critical issues are resolved before deployment.

Prioritize testing efforts based on the risk and impact of potential defects.

Automation:

Develop and maintain automated test scripts to increase testing efficiency and coverage.

Ensure that automated tests are integrated into the continuous integration/continuous deployment (CI/CD) pipeline.

QualificationsA QA resource is essential for Technical Expertise

O365 Knowledge: Deep understanding of Office 365 applications, services, and their integrations

Windows 11 Proficiency: Familiarity with Windows 11 features, architecture, and compatibility requirements.

Scripting and Automation: Ability to write and maintain scripts (e.g., PowerShell) for automating repetitive tasks, deployment, and configuration of O365 and Windows 11 environments.

Testing Skills:

Functional Testing: Experience in conducting functional tests to ensure that O365 applications and Windows 11 features work as intended.

Compatibility Testing: Ability to test and verify the compatibility of existing software and hardware with Windows 11.

User Acceptance Testing (UAT): Facilitating and conducting UAT to validate the implementation meets user expectations and business needs.

Performance Testing: Testing the performance of O365 and Windows 11 to ensure they meet required benchmarks, especially under heavy workloads or in complex environments.

Troubleshooting and Problem-Solving:

Issue Identification: Strong ability to identify, document, and report issues or bugs found during testing.

Root Cause Analysis: Ability to perform deep dives into problems to identify their root causes, whether they are related to configuration, integration, or performance.

Resolution and Escalation: Skill in resolving issues or escalating them to the appropriate team members when necessary.

Communication and Collaboration:

Stakeholder Communication: Clear and effective communication skills for discussing test results, risks, and issues with stakeholders, including IT teams, business users, and management.

Cross-Team Collaboration: Ability to work closely with other IT teams, such as infrastructure, security, and application support teams, to ensure successful implementation.

Documentation Skills:

Test Plans and Cases: Ability to create comprehensive test plans, cases, and scripts that cover all aspects of the O365 and Windows 11 implementation.

Issue Tracking: Proficient in using issue tracking and project management tools (e.g., Jira, Azure DevOps) to document and manage testing activities.

Knowledge Base Contribution: Contributing to the knowledge base by documenting known issues, workarounds, and best practices for future reference.

Security and Compliance Awareness:

Security Testing: Understanding of security protocols and the ability to test O365 and Windows 11 implementations for vulnerabilities.

Compliance Standards: Familiarity with compliance requirements (e.g., GDPR, HIPAA) that may impact the configuration and use of O365 and Windows 11 in a corporate environment.

Project Management Understanding:

Agile/Scrum Methodologies: Familiarity with Agile or Scrum methodologies to work effectively in environments that use these frameworks.

Time Management: Ability to prioritize tasks and manage time effectively to meet project deadlines.

Adaptability and Continuous Learning:

Continuous Learning: Commitment to staying updated with the latest O365 and Windows 11 features, updates, and best practices.

Adaptability: Ability to quickly adapt to new tools, technologies, and methodologies as they evolve.

These skills ensure that a QA resource can effectively support the deployment, testing, and validation of O365 and Windows 11 within an organization, ultimately leading to a successful and secure implementationAffirmative Action/EEO Statement: Cayuse embraces diversity and equal opportunity in a serious way. We celebrate diversity and are committed to creating and building a team that represents a variety of backgrounds, perspectives, and skills. Cayuse, and all of its subsidiaries, are proud to be an equal opportunity workplace and are an affirmative action employer .Pay RangeUSD $40.00 - USD $60.00 /Hr.Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1640/quality-assurance-tester/job?mode=apply&apply=yes&iniframe=1&hashed=-1834356743)Location US-ID 2024-1640Category Information TechnologyPosition Type Independent ContractorRemote YesClearance Required None