Supervisor, Central Billing Office

Organization:S3-Sutter Shared Services-UtahPosition Overview:Provides supervisory leadership and direction to the assigned CBO (Central Business Office) Team. Manages team workload, resources and compliance with Service Level Agreements to ensure CBO activities are executed accurately and efficiently. Ensures adherence to established Sutter policies, government regulations and payer requirements. Assists in establishing and maintaining strong, collaborative relationships with all external customers to identify additional ways to be of service and ensure customer satisfaction.Job Description :These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).EDUCATIONEquivalent experience will be accepted in lieu of the required degree or diploma.Bachelor's or equivalent education/experiencePREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:5 years experience in a medical office or ambulatory healthcare setting.5 years experience managing or leading teams or projects.SKILLS AND KNOWLEDGEDeep familiarity with general hospital management principles, practices, and procedures.In-depth knowledge/ awareness of all areas related to Payer-specific (Medicare, Medical, Commercial, PPO, HMO, Work Comp, Government Contracted Payers, Self-pay and other third-party payers) Claims and how they interrelate.Knowledge of advanced principles, methods, and techniques related to compliant healthcare billing/collections.Ability to communicate and work with patients, physicians, associates, sutter health leadership, multiple direct patient care providers and others in order to expedite the patient accounting process. communication skills (verbal and written) in dealing with trainees, associates, and internal/external customers.Demonstrates organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results.Ability to identify, prioritize, resolve and / or escalate complex problems promptly.Job Shift :DaysSchedule :Full TimeShift Hours:8Days of the Week:Friday, Monday, Thursday, Tuesday, WednesdayWeekend Requirements:NoneBenefits:YesUnions:NoThis position is work from home eligible.Position Status:ExemptWeekly Hours:40Employee Status:RegularNumber of Openings:1Sutter Health Affiliates are equal opportunity employers EOE/M/F/Disability/Veterans.All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.