Supervisor - Costa Vida (Part-Time, Variable Hour)Salary: $15.00 - $18.03 HourlyJob Type: Part-Time StaffJob Number: FY2503615Closing: 12/13/2024 11:59 PM MountainLocation: 800 W University Parkway, OremDivision: VP Finance and Auxiliary ServicesPosition AnnouncementThe Costa Vida Supervisor at Utah Valley University plays a pivotal role in delivering a high-quality dining experience and ensuring the smooth operation of one of the campus's busiest branded restaurants. Working closely with the Manager of Branded Restaurants and Retail Operations, this supervisor is instrumental in overseeing daily activities, maintaining top-notch customer service, and ensuring the restaurant meets both quality and safety standards. This role involves supervising a team of approximately 35 student employees, fostering a supportive work environment that develops their skills in customer service, food handling, and operations management.With a focus on maintaining efficient operations and an engaging customer experience, the Costa Vida Supervisor directly contributes to the success of a high-volume unit generating $750,000 in annual food sales. This role is essential for delivering consistent, quality service to students, faculty, and visitors, supporting UVU's mission to provide enriching campus experiences and quality services.Summary of Responsibilities Manages daily operations of retail fast-food restaurants in accordance with operations manual guidelines. Screens operational issues for management attention. Trains employees on proper procedures for customer service and cash handling according to operational standards. Assists in developing work schedules for all cash operations personnel. Enforces adherence to schedules. Hires and schedules employees to perform functions of cash operations. Audits cash receipts and follows cash handling procedures by tracking for overages/shortages and takes appropriate action as necessary. Responds to customer problems that arise and focuses on client satisfaction and service. Inspects food handling and safety standards and insures that all established standards are followed. Maintains appropriate/cost effective staffing to insure smooth workflow. Performs other job related duties as assigned.Qualifications / Licenses / CertificationsGraduation from an accredited institution with an associate's degree or any combination of education and/or experience related to the position classification summary totaling a minimum of two years.Preferred QualificationsCustomer service experienceLicenses/CertificationsFood Handler's PermitKnowledge / Skills / AbilitiesKnowledge Knowledge of local Health Department requirements pertaining to sanitation and food safety. Knowledge of kitchen equipment. Knowledge of cooking and food service methods. Knowledgeable with Microsoft Excel and Work computer software programs.Skills Skill in recipe cost management, cost controls, and record keeping. Interpersonal, problem-solving, and decision-making skills. Skill in interpersonal communication.Abilities Ability to plan, create, and compute menus. Ability to supervise twelve to eighteen employees. Ability to communicate verbally and in writing. Must be able to lift 45 lbs to waist height. Must be able to work on feet in standing positions for up to seven
ty percent of work time. Must be able to handle the mental pressure and stress of a multi-unit food service operation in a fast paced and temperately warm environment.EEO Statement:UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, ge der expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.To apply, please visit https://apptrkr.com/5806514jeid-6ba90132cdf9ce48b9441acc9a45c1a6Copyright ©2024 Jobelephant.com Inc. All rights reserved.https://www.jobelephant.com/
Full-time