Vacancy expired!
eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity. We are seeking a professional Support Technician II who can apply acquired job skills and company policies and procedures to complete assigned tasks pertaining to Apple or PC hardware, software, and Apple / Microsoft operating systems.Qualifications:
- 2-3 years of tech support experience
- Technical college degree or comparable, subject area: computer science
- Certification(s): A+ certification; Baseline OEM Certifications which include any of the following, depending on assignment: Dell desktop / laptop, Lenovo desktop / laptop, Lexmark printer, IBM printer, Server+, other name-brand certifications
- Microsoft operating system software
- Microsoft Office applications
- Desktop hardware and peripherals
- Desktop imaging tools
- Desktop network configuration
- Desktop software installation and configuration
- Executive support
- Smart Hands activity: Physical device count survey, basic patching, LED verification, crash cart assistance (console recorder / reporter), power cycling (reboot of equipment), replace media (i.e. USB thumb drive, DVD)