LOCATION 1830 Route 130 North Burlington NJ US 08016
OverviewThe Manager of Process Innovation leads design and implementation of operational best practices for our stores from identifying opportunities for process improvement and simplification through to testing and implementing enhancements to deliver a best-in-class associate and customer experience. The role is responsible for delivering specific profit improvement targets and supporting sales growth across >1,000 Burlington stores in collaboration with Field, AP, IT, Supply Chain, and other functions. The right individual will be quantitatively minded, expert at process engineering, and comfortable problem solving strategically at scale and at detailed nuanced level on the store floor.
A Day in the Life:
Process innovation : Develop best practices to step change all operating areas of a store – back room, selling floor, fitting rooms, checkout, etc. Leverage industry knowledge/information and input from external partners. Collaborate with other teams to encode and implement the best practices such as Standard Operating Procedures (SOPs).
Diagnose and troubleshoot : Lead the diagnosis of issues and assessment of opportunities in the business to identify areas to improve operational efficiencies. Collaborate with other teams to identify upstream and downstream impacts of opportunities and ensure solutions deliver end to end improvement for Burlington.
Test and measure : Develop business cases, test plans, performance measurements, and rollout models to deliver process and tool changes at scale. Secure buy-in from stakeholders and resources from collaborators to drive investments and value for the business.
Implementation : Manage the implementation of tested initiatives from initial rollout to sustainable adoption by stores, Field and stakeholders to ensure delivery and ROI. Create and maintain reporting on initiative performance from onset through post implementation.
Cross-functional collaboration : Engage closely with stores/field, Asset Protection, Supply Chain, HR, Finance, and other functions to define and solve for improvement opportunities.
You’ll Come With:
Our ideal candidate will possess a degree in quantitative disciplines (Economics, Finance, Business, Engineering, Mathematics, Physics, etc)
BA/BS required; MBA/MS preferred
5+ years of experience in leadership roles founded in strategic and analytical functions, e.g., Continuous Improvement, Process Engineering, Store Operations, Supply Chain, Strategy, Finance
Proven experience in identifying and implementing operational best practices in a retail environment across different store sizes, operating models, and markets
Experience in leading organizational change on a large scale, with a focus on measurement, standards, and best practices.
Practical experience with executing improvements through Engineered Labor Standards and WorkForce Management (WFM) systems
Strong analytical & problem solving skills.
Come join our team. You’re going to like it here!You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.#LI-KG2Posting Number 2024-226008
Location US-NJ-Burlington
Address 1830 Route 130 North
Zip Code 08016
Workplace Type Hybrid
Position Type Regular Full-Time
Career Site Category Corporate
Position Category Store Operations
Evergreen No
Min USD $95,000.00/Annual
Mid USD $125,000.00/Annual
Full-time