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Overview:
$1,000 Signing BonusWhen you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for 90 years. As a Service Coordinator, you will plan and coordinate service installations and repairs for a Customer Service Center (CSC) to maximize productivity standards and address service related inquiries/requests. If you are a driven professional with experience in the customer service field, then we invite you to apply to join our growing team and be a part of our next 90 years.Responsibilities:
- Plan, schedule and log daily installations, repairs, and service work to maximize billable time and meet productivity goals.
- Implement Service Technician dispatch from multiple locations, maintain on-call schedules, prepare, assign and process work orders.
- Maintain job folders and related documentation.
- Ensure that Company and Government safety, policy and regulatory standards are met
- Answer customer inquiries and provide superior customer service.
Qualifications:
- Minimum of a High School diploma or GED preferred
- Familiar with fuel service concepts, practices and procedures including related government regulations, attained through 3-5 years of dispatching or related experience.
- Basic understanding of gas and/or oil fired appliances and related distribution systems (training is provided).
- Basic understanding of computer concepts and usage including MS Office.
- Ability to work independently
- ID: #41601292
- State: Vermont Rutland 05701 Rutland USA
- City: Rutland
- Salary: TBD
- Job type: Full Time
- Showed: 2022-05-25
- Deadline: 2022-07-24
- Category: Customer service