Description We are in search of an Administrative Assistant to join our team in the Local Government industry located in Richmond, Virginia. This job function involves processing customer applications, maintaining precise customer records, and resolving customer inquiries. The role also entails monitoring customer accounts and taking appropriate action. This position offers a long-term contract employment opportunity. Responsibilities: Accurately and efficiently process customer credit applications. Keep customer credit records accurate and up to date. Provide high-quality customer service by promptly answering inbound calls. Perform data entry tasks with a high level of accuracy and attention to detail. Respond to and manage email correspondence in a timely and detail oriented manner. Handle both inbound and outbound calls as necessary. Utilize Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) to complete tasks and projects. Schedule appointments and meetings as required. Ensure the smooth running of administrative functions. Resolve customer inquiries in a timely and effective manner. Requirements Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word. Experience handling inbound and outbound calls. Strong customer service skills. Experience in data entry. Ability to manage email correspondence effectively. Experience in scheduling appointments. Familiarity with local government administrative procedures. Excellent organizational and multitasking skills. Strong written and verbal communication skills. Ability to work independently and as part of a team. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
Full-time