Administrative Technician

Description We are offering a long term contract employment opportunity for an Administrative Technician in the Non-Profit sector, located in Newport News, Virginia. The role will involve various administrative and customer service tasks, with a focus on document processing and management.Responsibilities: Handle the scanning of paper documents, ensuring they are made accessible promptly for staff handling benefit programs cases. Prepare received verifications and documentation for scanning, primarily those received via email. Utilize strong computer skills to maintain efficient workflow and data management. Provide excellent customer service, addressing and resolving customer inquiries as needed. Monitor customer accounts and take appropriate actions based on account status. Employ basic office skills to assist customers and maintain an organized work environment. Manage inbound calls, proficiently handling a multi-line phone system. Utilize Microsoft Word and other administrative office tools to ensure smooth operations. Requirements At least 1 year of experience in an administrative role Proficiency in basic office skills including filing, data entry, and record keeping Demonstrated ability to assist customers in a detail oriented and courteous manner Experience in answering inbound calls, preferably in a high-volume environment Familiarity with answering multi-line phone systems Prior work experience in an administrative office, preferably within the non-profit sector Proficiency in Microsoft Word and other Microsoft Office applications Excellent interpersonal and communication skills Ability to multitask and prioritize work effectively High school diploma or equivalent; college degree preferred. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .