Application/Production Support

14 Mar 2025

Vacancy expired!

Role: Production Support Analyst

Location: Richmond VA

Duration: 14 Months Contract/ Conversion Possible

Shift Work:

6PM – 6 AM

Basic Qualifications:
  • At least 3 years of expertise in designing, analyzing, and troubleshooting large-scale distributed systems (i.e. 3-tier applications end-to-end troubleshooting).
  • At least 2 years of experience with Unix/Linux operating systems.
  • At least 2 year of Infrastructure experience with networks, load balancers, firewalls and web application firewall (WAF).
  • At least 2 years of experience with Scripting language(s) to debug, optimize code, and automate routine tasks.
  • At least 2 years of experience using and supporting External Cloud environments (i.e. troubleshooting cloud-hosted micro-service failures).
  • At least 2 years’ experience with enterprise monitoring and observability solutions (Splunk, Datadog, PagerDutry or New Relic) Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.
  • Very solid production support background
  • Very strong monitoring tools experience
  • Strong communication and follow up skills, to run the bridge calls and follow through to make sure it is resolved.
  • Handling a large enterprise
  • AWS is a high priority because 100% is in the cloud
  • Participate on the 24/7 on-call rotation

Top skills:UnixAutosysAWS Experience Production support and reliability3 years designing and trouble shooting large scale distributed systems Infrastructure Cloud environmentsNew Relic/Splunk – monitoring toolsSome scripting.

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

  • ID: #49471758
  • State: Virginia Richmond 75023 Richmond USA
  • City: Richmond
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2023-03-14
  • Deadline: 2023-05-12
  • Category: Et cetera