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- 5+ years prior business analyst experience.
- Experience with Agile and SCRUM processes and methodologies.
- Desired Experience:
- Knowledge of the Healthcare Lifecycle or Behavioral Health a BIG Plus.
- Strong knowledge of productivity tools such as Microsoft Office (Word, Excel, Outlook).
- Strong knowledge and experience with data reporting tools including Microsoft Power BI, SSRS, etc.
- Excellent verbal and written communication skills, with proven ability to listen and relate with the customer.
- Knowledge of SQL Databases like MS SQL Server and complex SQL Query Creation
- Knowledge of software development life cycle (SDLC) practices, principles and techniques as they apply to Agile development process.
- Demonstrated analytical and problem-solving capabilities.
- Ability to work in a team-oriented environment for a matrixed organization.
- Ability to effectively collaborate with internal and external customers.
- Proven ability to communicate technical details to a non-technical audience.
- Excellent organizational and time management skills. Strong team player that is willing to always help other team members.
- Achieve proficiency in all major Reporting/Analytic products, including the software suite: through internal staffing training, self-guided tutorials and daily exposure to individual product feature sets.
- Innovative Solutions to Support Complex Business Processes.
- Collaborate with the DBHDS project managers, technical analysts and customer end-users in the analysis, design, configuration, testing and maintenance of the Business Intelligence module of DBHDS Business Process Management Platform to ensure desired operational performance and capabilities.
- Track and document changes for functional and business specifications; write detailed universally understood procedures for testing uses cases, knowledge capture and training purposes.
- Provide support for a variety of meetings, demonstrations and program activities related to Business Intelligence.
- Ability to consolidate, interpret and present data in reports/dashboards for Executive, Team Leads and Individual End Users focused on Acquisition and Financial Information.
- Ability to produce reports and dashboard using Microsoft Power BI, SSRS and other data tools.
- Ability to define and document customer business processes and report/dashboard content needs including business process diagrams, data maps and data modeling.
- Ability to Consult with project team members and customer stakeholders to identify, define and document business needs and objectives, current reporting capabilities and challenges related to the business functions.
- Test reports/dashboard projects in accordance with business and functional design following best practices for quality assurance.
- Record and track defects uncovered during test execution and assist in defect resolution (troubleshooting and researching). Comprehension of change management processes.
- Other duties as assigned.