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Communications Specialist (Electric Transmission Planning & Communications)At Dominion Energy we love our jobs. That’s right. Love. Every day we go to work filled with passion to be excellent, to creatively problem solve and to innovate. These are exciting days for energy companies, and Dominion Energy aims to shape the future of energy in America. We are looking at all of our work with fresh eyes, retooling everything we do, in every part of the company, to operate more sustainably and to deliver energy more reliably than ever. We are looking for interesting, independent thinkers and doers who can help shape the culture of a forward-looking company that’s proud of its rich legacy. Are you a change agent? Do you think differently? Do you want to fall in love with your job? If you answered “yes,” then read on!We offer a hybrid 3-2 work schedule (three days in the office, two days of teleworking) to accommodate the need for flexibility.At this time, Dominion Energy cannot transfer nor sponsor a work visa for this position.Job SummaryDominion Energy’s Electric Transmission Planning & Communications organization is currently seeking a Communications Specialist to join our Electric Transmission Communications team. This position will communicate the need and benefit of large electric infrastructure projects to internal and external stakeholders using a variety of communications, marketing and stakeholder engagement skills. Responsibilities include crafting stakeholder communications (presentations, direct mail, collateral, visuals, digital content, etc) to keep customers and others fully informed on project status and new activities. This role will use marketing and negotiation skills to communicate to, promote and influence stakeholders regarding electric transmission projects.
The successful candidate will be responsible for directly supporting Project Managers and their construction teams to assist with communications to property owners (residential, commercial, industrial, and governmental) and other stakeholders
The position continuously communicates the impacts and benefits of projects to public stakeholders and acts as a liaison between the Dominion Energy construction team and the community.
The person should have the ability to be flexible and handle changing and emerging priorities, should be adept at building rapport with internal and external stakeholders, and should be able to influence communicative outcomes.
This position requires a highly proficient candidate willing to be flexible in support of various other duties as assigned.
Specific Duties include:
Supporting a variety of electric transmission projects, with a focus on substation and electric transmission lines to support solar interconnections, grid modernization, and electric vehicle charging deployment.
Work closely with Construction and Permitting process decision makers to coordinate outreach for upcoming projects
Participate in pre-construction meetings
Create and assist with the implementation of Construction Communications plans
Notify all property owners in writing and verbally of project construction activities/before any significant construction activity occurs on their property
Create digital communications in coordination with internal and third-party vendors to reach targeted audiences to include social media and website mediums
Collaborate with internal partners and/or third-party vendors to identify stakeholders and acquire, update and maintain mailing list and other contact information to reach stakeholders
Coordination of Pre-Construction Community Meetings/Open Houses and update presentations
Meet and interact with property owners as needed to address project concerns
Act as a liaison between project/construction team and community
Prepare content for website and project dashboard
Prepare Construction Update content for internal and external audiences
Participate in pre-construction meetings at the discretion of Project Manager and/or Construction Coordinator, Superintendent, and/or Forestry
Coordinate meetings with property owners and team
Perform a variety of customer relations/customer service duties to ensure prompt processing of customer requests.
Required Knowledge, Skills, Abilities & Experience
Communications Specialist: 2-5 years communications or public relations experience (Note: A partial year of related work experience of 6 months or greater will be considered one year towards the qualifications)
Strong communication, writing, editing and interpersonal skills
Excellent research and problem-solving skills
Experience with handling difficult Customer Service situations-diplomacy, tactfulness and negotiation skills
Ability to coordinate fulfillment forms, letters, customer correspondence and other required materials for distribution to various publics
Understanding of some technical/engineering aspects is desirable but not required
Intermediate proficiency with Microsoft applications (Word, Excel, PowerPoint)
Experience with handling difficult Customer Service situations
Excellent work prioritization and time management skills
While in the field, candidate will be wearing construction safety gear such as: hard hat, steel toe boots, safety vest and glasses while at construction site
The company is actively seeking United States military veterans and service members who meet the qualifications. Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined
Education RequirementsBachelor Degree preferred or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education:Preferred Disciplines: Journalism, Mass Communications, Political Science, MarketingOther disciplines may be substituted for the preferred discipline(s) listed aboveLicenses, Certifications, or Quals DescriptionWorking ConditionsOffice Work Environment 76 -100%Travel Up to 25%Other Working ConditionsTest DescriptionNo Testing RequiredExport ControlCertain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.Other InformationWe offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click hereDominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status.You can experience the excitement of our company – it's the difference between taking a job and starting a career.Top 3 Reasons to Work at Dominion EnergyThere are many reasons to work at Dominion Energy, but below are the top three employees have shared with us. Click on each of the links to learn more!About Dominion EnergyI am your warm cup of coffee in the morning and I light your home at night. I am the cool breeze from your A/C on the hottest day in summer, and the red coil that heats your soup pot on a frigid winter’s day. I am sustainable, reliable and affordable.I am not just any energy… I am Dominion Energy.We're transforming the way we do business to build a more sustainable future for the planet, our customers, our team and our industry. We're shaping the future of energy in America.Join us!Facts:·17,000 employees·Headquarters: Richmond, VA·16 states in the US·$100 billion of assets·Nearly $35 million in charitable contributions·100,000+ volunteer hours recorded in the communityOur Commitment to NetZero by 2050We’ve cut carbon emissions from our electric generation business by approximately 46% (since 2005) and methane emissions from our natural gas business by 38% (since 2010) — By growing wind, solar, and renewable natural gas and pursuing innovative technologies, we expect to achieve net zero emissions by 2050. We’ve also committed to reducing the emissions of our suppliers and customers — so we can all move forward together.Nearest Major Market: RichmondJob Segment: Engineer, Energy, Engineering, Research
Full-time