Configuration Analyst Supervisor

Req ID: RQ186585Type of Requisition: RegularClearance Level Must Be Able to Obtain: Top Secret/SCIPublic Trust/Other Required: NoneJob Family: ConfigurationSkills:Configuration Management (CM),Operating Systems (OS),Technical Documents,TroubleshootingExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Configuration Analyst AdvisorTransform technology into opportunity as a Configuration Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Configuration Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Configuration Analyst joining our team to be a part of a cohesive team that performs all aspects of customer service and maintenance of existing systems to ensure the command is always mission capable.HOW A CONFIGURATION ANALYST ADVISOR WILL MAKE AN IMPACTResponsible for the installation, configuration management and troubleshooting of computers and related IT equipment. Establishes and maintains packages and management of client workstation, servers, and endpint configurations including operating systems, COTS, GOTS and custom applications in an enterprise environment utilizing Microsoft Endpoint Configuration Manager (MECM)/System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images. Requests vendor quotes for hardware, resolves incident and trouble tickets and acts as an interface between internal and external customers Provides supervision, guidance, and mentoring for the desktop support and client configuration management teams. Works with other network professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues and communicate and track changes for classified, unclassified, and special communications networks. Travel may be required.WHAT YOU’LL NEED TO SUCCEED :● Education: Technical Training, Certification(s) or Degree

Associates Degree

● Required Experience:

5+ years of related experience

● Required Technical Skills:

MS Windows 7/10 Operating System or later

MS Server 2019 Operating System or later

Microsoft Endpoint Configuration Manager (MECM) experience to include experience with Operating System Deployments

MS Office 2016 or later / Outlook 2016 or later

Experience with personal computers, terminal, peripheral equipment and associated software repair, installation, configuration, and system operation

Familiar with configuration and management of mobile devices, such as tablets and phones

Experience with MECM/SCCM

Experience with VPN technologies / client configuration

● Preferred Skills:

Good communication skills, shows tact, effective listening skills and follow through

Detail oriented and organized

Self-motivated and able to work independently and take initiative in identifying and addressing challenges

● Location: Newport News, VA● US Citizenship: RequiredGDIT IS YOUR PLACE:● 401K with company match● Comprehensive health and wellness packages● Internal mobility team dedicated to helping you own your career● Professional growth opportunities including paid education and certifications● Cutting-edge technology you can learn from● Rest and recharge with paid vacation and holidaysThe likely salary range for this position is $99,450 - $134,550. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.