Configuration Management Specialist II

05 Nov 2024

Vacancy expired!

Position: Configuration Management Specialist II

Position Summary:The Service Asset Configuration Management (SACM) Section provides operational support to maximize the organization's capabilities and readiness. The objective of the SACM Section is to provide IT Asset and Configuration Management to the organization for both Continental US (CONUS) and Outside Continental US (OCONUS) locations. The section ensures hardware, software, virtual and other service assets/configuration items are properly managed throughout their lifecycle, to include their relationships and dependencies to other configuration items and associated contracts. Projected volume of Customer records to exceed over 200K records with the integration of configuration/discovery tools for managed systems across the enterprise network.

Clearance Requirement: Active DoD – Minimum Secret

DUTIES AND RESPONSIBILITIES:
  • Reviews, reconciles and conducts comprehensive data analysis of large volumes of data to assess findings/discrepancies and develop data mitigation strategies.
  • Properly manages and tracks all Customer service assets/configuration items.
  • Provides status and lifecycle reports, supports verification and audits activities, and ensures software license compliance.
  • Performs physical configuration audits with collaboration of government personnel for major sites in support of establishing and maintaining the configuration baseline for US Marine Corp (USMC) sites.
  • Performs impact analysis of proposed changes based on system dependencies.
  • Performs lifecycle/product bulletin research of hardware and software products to support proper sustainment and refresh/replacement planning for systems near or at end-of-life.
  • Uses their knowledge of above-named systems and concepts to provide IT Asset Management/Configuration Management support in accordance with Customer SACM standard operating procedures.

COMPETENCIES:
  • Good communication and interpersonal skills
  • Ability to follow policies and procedures
  • Ability to communicate in a clear speaking voice as well as the ability to respond clearly to questions
  • Aptitude to address negative situations and resolve them in a positive manner.

Education and Certification Requirements:
  • IAT II (CCNA Security, CYSA+, GICSP, GSEC, Security+CE, CND, SSCP)
  • Mid-level knowledge of MS Access and MS Excel
  • Possess IT Infrastructure Library Foundations certification (ITILv3)

Background and Experience:2-3 years providing IT Asset/Configuration Management Support

Required Technical Skills:
  • Baseboard Management Controller (BMC) Atrium Configuration Management Database (CMDB) training 8.0 or greater
  • Familiarization with IT Service Management (ITSM) concepts, practices, and procedures
  • 4-6 years providing IT Asset/Configuration Management Support (preferred)
  • Mid-level knowledge of both BMC Internal Reporting Tool (BIRT), BMC Analytics and SMART reporting (preferred)
  • Mid-level knowledge of the BMC Remedy ITSM suite and associated consoles (e.g., Software Asset Management, Technical Refresh, Change Management, Incident Management, Release Management, Service Request) (preferred)

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
  • General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
  • Contractor site with 0-10% travel possible
  • Possible off-hours work to support releases and outages
  • 10 lbs. maximum lifting, occasional lift/carry of small articles
  • Occasionally required to stand; frequently required to walk and sit
  • Continually required to utilize hand and finger dexterity
  • Occasionally required to climb, balance, bend, stoop, kneel or crawl
  • Continually required to talk or hear
  • Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity Veterans/Disabled

  • ID: #22219055
  • State: Virginia Quantico 22134 Quantico USA
  • City: Quantico
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2021-11-05
  • Deadline: 2021-12-19
  • Category: Et cetera