Deskside Support Technician

Randstad Technologies
Alexandria, VA
27 Mar 2024

Vacancy expired!

job summary:

Our Alexandria, VA client is seeking a deskside support technician for a 100% onsite role. This role requires excellent customer service skills coupled with a troubleshooting mentality and level II experience. This role may require travel between facilities on a daily basis. This is a long term, contract opportunity.

location: Alexandria, Virginia

job type: Contract

salary: $31.00 - 31.50 per hour

work hours: 8am to 4pm

education: Bachelors

responsibilities:

These should be onsite staff, especially to assist with the phased transition of City staff back in to the office. This would include deployments, software installs, office setups/moves, and troubleshooting. The III position will assist with higher level projects as they come up.

The Support Engineer III candidates should have at least 2 years Help Desk experience, college graduate preferred.

Able to lead IT projects impacting user/computer configurations

MS Office and Operating System Support

Imaging and Computer Deployment

Remote Access Assistance

Computer Reconfigurations Due to Office Changes

Software Installations

Help Desk ticket and phone call support

Project rollouts - OneDrive, Fleet Services Faster Upgrade, Finance computer deployments (if needed), Munis upgrade, Kronos upgrade, APEX upgrade

Technical Skillset - Active Directory, a device management tools such as SCCM, Anti-Virus software, MS Office suite including Teams, Two Factor Authentication

qualifications:

  • Experience level: Experienced
  • Minimum 3 years of experience
  • Education: Bachelors

skills:
  • Desktop Support
  • Windows

    • Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • ID: #49562349
    • State: Virginia Alexandria 22314 Alexandria USA
    • City: Alexandria
    • Salary: USD31 - USD32
    • Job type: Contract
    • Showed: 2023-03-27
    • Deadline: 2023-05-26
    • Category: Et cetera