Desktop support

coordinates, monitors, administers, and services technical environments. Completes implementations, carries out integration activities, and provides operational support for technical environments. aria-hidden="true" Personality Traits: EXCELLENT interpersonal skills is a MUST Quality customer service skills Patience Ability to work with other team members (Team first attitude) Multitasking/Adaptability to a fast paced environment Technical Knowledge/Skills: Troubleshooting Skills Oral/Written Communication Skills Project Management Skills Presentation Skills Ticketing System experience (HP Service Manager preferred) Windows 7 Enterprise Operating System Windows 10 Experience with: Microsoft Active Directory Experience with desktop imaging technologies (MDT, LTI, ZTI) Microsoft Office Lotus Notes HP, Canon, Toshiba printer support Nice to haves: A+ Certification Windows 7 and/or 10 Certification Awareness of security of financial institutions SCCM entry level knowledge