DESKTOP SUPPORT ENGINEER - must have ServiceNow

ALTA IT Services
Fairfax, VA
04 Jul 2024

Vacancy expired!

Desktop Support Engineer

MUST HAVE SERVICENOW

Fairfax, VA

Temp to Perm, Salary is negotiable

Resume to Criss Brient at: cbrient@altaits.com Works across a broad range of technologies and liaises across multiple areas of the business to support incidents, problems and requests. Responsible for answering IT requests via phone, email, live chat or instant message and explaining solutions in technical and nontechnical terms

Job Duties
  • Act as the initial point of contact for all computer, system and network issues
  • Identify, log and resolve technical issues in a timely fashion
  • Assist users with 2FA setup for access to IT resources
  • Image and deploy laptops\desktops
  • Performs other duties including advanced projects as required
  • Experience supporting Senior Executives

Required Skills:
  • 3-5 years of Desktop Support experience in a Microsoft Windows environment

Desired Skills:
  • Strong communication skills
  • Technical aptitude to learn new technologies
  • A+, Network+, Microsoft 365 certifications

Knowledge or experience pertaining to the following software:
  • Office 365
  • Two Factor Authentication 2FA - Duo
  • ServiceNow
  • Windows 10
  • Intune
  • Microsoft Teams
  • OneDrive
  • SharePoint
  • Active Directory, admin center
  • Bitlocker
ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services.ALTA IT Services is an equal opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran status, sexual orientation, or any other factor.
  • ID: #43816462
  • State: Virginia Fairfax 22030 Fairfax USA
  • City: Fairfax
  • Salary: $70,000 - $90,000
  • Job type: Permanent
  • Showed: 2022-07-04
  • Deadline: 2022-08-21
  • Category: Et cetera