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At eXcell, you re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join eXcell!We are currently in search of a qualified Desktop Support Specialist I to join a large financial services company in the Roanoke, VA area.Responsibilities and Duties:
- Hardware Setups at Desk
- Follow documented process to unbox and set up hardware peripherals (monitors, keyboards, mice, docking stations) at the individual desks.
- Check workstation is connected to the network and fully functional
- Provide hardware and network desktop support services as required
- Some sanitation will be required. We will provide cleaning wipes and sprays as needed.
- Clean up work areas and move packaging materials to a centralized area with the building for client's disposal
- Welcome back employees as they return to the workplace
- Desktop Support skills - Ideally 1 year experience
- Troubleshoot hardware network issues
- Supply hardware as needed
- Providing hardware fixes
- Headset/phone setups as requested
- Printer set ups
- Ability to lift 50lbs and carry hardware devices required
- Strong customer support skills