Vacancy expired!
One of our premier clients is looking for a Desktop Tech Support Analyst in Richmond, VA for a Contract position. If interested, please submit your resume ASAP indicating (1) current location (2) desired hourly rate (3) Your email address.
RESPONSIBILITIES:- Provides on-site and virtual technical support for the client’s conference and other web conferencing platforms, troubleshooting of the clients issues and audio/video conferencing related issues.
- Coordinates and act as Moderator for high visibility Executive conferences.
- Works directly with customers to assist in setup/break down and operation of electronic presentations via audio/video conference equipment.
- Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers
- Schedules, setups, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences.
- Performs video camera, live stream and audio recordings.
- Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences as video production team.
- Sets up and operates audio system for live events and ceremonies, and assist video production requirement.
- Conducts site surveys to establish AV equipment customer requirements.
- Must be able to lift and/or carry no more than 50 pounds of AV equipment.
- Job requires some travel and overnight stays.
- Performs administrative tasks such as inventory tracking, checklists, forms, and meeting binders.
- Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and wireless devices.
- Windows 7/10, Microsoft Office, Project, Visio, SharePoint, Gmail, MAC & PC Audio/video editing software High Level of Customer Service.
- Provide on-site and virtual technical support for conference and other web conferencing platforms, troubleshooting of AV issues.