Desktop Tech Support Analyst in Richmond, VA

19 Apr 2024

Vacancy expired!

One of our premier clients is looking for a Desktop Tech Support Analyst in Richmond, VA for a Contract position. If interested, please submit your resume ASAP indicating (1) current location (2) desired hourly rate (3) Your email address.

RESPONSIBILITIES:
  • Provides on-site and virtual technical support for the client’s conference and other web conferencing platforms, troubleshooting of the clients issues and audio/video conferencing related issues.
  • Coordinates and act as Moderator for high visibility Executive conferences.
  • Works directly with customers to assist in setup/break down and operation of electronic presentations via audio/video conference equipment.
  • Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers
  • Schedules, setups, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences.
  • Performs video camera, live stream and audio recordings.
  • Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences as video production team.
  • Sets up and operates audio system for live events and ceremonies, and assist video production requirement.
  • Conducts site surveys to establish AV equipment customer requirements.
  • Must be able to lift and/or carry no more than 50 pounds of AV equipment.
  • Job requires some travel and overnight stays.
  • Performs administrative tasks such as inventory tracking, checklists, forms, and meeting binders.

REQUIRED SKILLS:
  • Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and wireless devices.
  • Windows 7/10, Microsoft Office, Project, Visio, SharePoint, Gmail, MAC & PC Audio/video editing software High Level of Customer Service.
  • Provide on-site and virtual technical support for conference and other web conferencing platforms, troubleshooting of AV issues.

  • ID: #39025847
  • State: Virginia Richmond 23173 Richmond USA
  • City: Richmond
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2022-04-19
  • Deadline: 2022-06-13
  • Category: Et cetera