Director, Global Service Experience

20 May 2024

Vacancy expired!

The Visa Global Service Experience team are the liaison between Client Services (CS) and Product. This role is recognized as a thought leader and authority on client enablement functions and needs. This role excels at matrix management to ensure Client Services Stakeholders are aware of product enhancements and have a voice in helping mold the deployment process to ensure a scalable, simple enablement and ongoing support process with a client lens. This person will specifically be focused on managing a team of Service Experience Managers ensuring the creation and execution of the deployment and ongoing support model for new products and services.  This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

  • ID: #49972855
  • State: Virginia Ashburn 20146 Ashburn USA
  • City: Ashburn
  • Salary: USD TBD TBD
  • Job type: Full-time
  • Showed: 2023-05-20
  • Deadline: 2023-07-19
  • Category: Et cetera