Engineering Tech Lead (bigpanda)

12 May 2024

Vacancy expired!

  • Qualifications:Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems, or equivalent field8 to 10 years of related professional experience and 2+ years of BigPanda experience
  • Experience with communicating technology solutions to a diverse audience, including the business, IT, and IT leadership teams
  • Experience working and delivering in an Agile environment
  • Background with Elastic and cloud infrastructure towards connecting systems/vendors together
  • Experience with API connectivity and webhooks for sending and receiving data
  • Familiarity with JSON as a medium for exchanging data
  • Understanding of data objects and enrichment, including regular expressions
  • Experience with an object-oriented language, primarily with Python and/or Node JS
  • Ability to transform and manipulate databases for BI Analytics and dashboard creation
  • Building end to end processes and driving iterative improvements over timeAbility to measure success to help demonstrate value to senior leadershipDiverse IT Monitoring background (Application, Network, Infrastructure, etc.)ITSM and ITIL process and functional experienceExperience with ServiceNow and its service offeringsExperience using AIOps and driving efficiencies through automation to reduce Incidents / MTTRTechnical Subject Matter Expertise with BigPandaExperience with service ownership within an enterprise organizationAbility to drive alignment amongst internal stakeholdersBuilding a service roadmap that align to positive business outcomesWorking with customers and vendor towards providing feature requests, including understanding impact and urgencyLeading and documenting training materials with an enablement mindset
  • Keys to Success in this Role:Self-starter and self-motivatedAbility to work effectively and productively in a team or independently Technology-first mindset, outstanding analytical skills, and drive for innovation Willingness to try new things, spot opportunity and learn fastAbility to communicate clearly, effectively, persuasively with technology and business customersMotivated to learn new technologies and identify process improvements and operational efficienciesAbility to adapt to change while continuing to deliver assigned objectivesInnovative in providing solutions and strives to take on challengesProvide top notch customer service in delivering our servicesWorking collaboratively in a team environmentAbility to effectively prioritize and manage work assignmentsA sense of humorMotivated by our corporate mission

  • ID: #40724366
  • State: Virginia Mclean 20598 Mclean USA
  • City: Mclean
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2022-05-12
  • Deadline: 2022-07-10
  • Category: Et cetera