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- Project manage multiple projects requiring Epicor expertise.
- Serve as the subject matter expert on Epicor ERP systems and processes.
- Write and maintain documents related to systems design/customizations, implementation, and best practices.
- Monitor system performance and identifies improvements in business operation workflow as well as regular maintenance.
- Gather, document, and analyze business requirements from key stakeholders, and assist in developing project plans and timelines to achieve successful implementation
- Guide internal and external resources through ERP implementation phases, evaluation, testing and optimization
- Configure, test, and implement ERP system changes
- Troubleshoot ERP-related issues.
- Provide ERP support and training to ERP end-users on an ongoing basis.
- Statistical tools, advanced data analysis
- Educating and training employees at all organizational levels
- Problem-solving skills
- Teamwork
- Analytical thinking
- Project management
- 4+ Years of experience using EPICOR ERP
- Experience with EPICOR Kinetics preferred
- Understanding of Business processes
- Epicor ERP administration experience
- Use of ERP tools like DMT, SQL, BAQ’s, and BPM’s
- Application implementation experience from development to deployment
- SSRS and Crystal Reports experience including report design
- Working knowledge of SQL server
- Working knowledge of Application Servers and Task Agents
- Strong DMTBPM, BAQ, and Dashboard knowledge
- Working Knowledge of Application Studio
- Working knowledge of REST services.
- Use of ODBC links to pull data into MSOffice.