The role focuses on distribution and supply chain functionality spanning sales, purchasing, warehousing, inventory, pricing, freight, tax, and connections to operational systems.The Business Analyst serves as the bridge among customers, product stakeholders, developers, and quality teams. This person analyzes business scenarios, leads discovery, designs product features, creates clear functional and technical requirements, coordinates implementation details, and verifies that delivered functionality meets the intended business need.DUTIES AND RESPONSIBILITIES:Analyze business scenarios, customer pain points, and product requirements through discovery with customers, partners, and internal stakeholders.Design new features and enhancements; create functional specifications, current- and future-state workflows, process flows, mockups or wireframes, and defined acceptance criteria.Evaluate the impact and backward compatibility of proposed product changes, negotiate requirements with stakeholders, and decompose approved changes into clear technical user stories and development tasks.Work closely with developers to coordinate implementation details, resolve requirement questions, and manage necessary changes to the original scope.Analyze and support Acumatica distribution workflows across Sales, Purchasing, Warehousing, Inventory Management, pricing, freight, tax, and related financial processes.Document data flows and integration requirements between Acumatica and external dispatch, delivery, inventory, tank monitoring, CRM, and other industry systems; create mapping or API specifications when applicable.Collaborate with developers, QA and automated testing engineers, technical writers, support, implementation teams, and external partners to deliver complete, testable, and high-quality functionality.Develop test plans and scenarios covering standard use, data migration, invalid data, high-volume conditions, and integrations; perform acceptance testing and verify corrected defects.Support User Acceptance Testing, release and deployment readiness, customer demonstrations, user training, and post-go-live troubleshooting.Maintain product, process, and support documentation; process support requests, assist with root-cause analysis, and identify opportunities for continuous improvement.