West Creek 5 (12075), United States of America, Richmond, VirginiaExecutive Assistant - Retail Customer ProtectionIf you are someone looking to work in a high-energy, collaborative, professional environment with an evolving culture as a result of continuous growth, then Capital One might be for you!Capital One is looking for a detail oriented, innovative, and confident experienced Executive Assistant. You will frequently find yourself in the center of everything that pertains to the Executive and their team. This position is extremely pivotal to the success of a well-run, efficient organization. The ability to adapt to constantly changing demands, take on new and unfamiliar tasks, and work collaboratively with other administrative professionals is critical. You have an ability to create and reinforce Capital One’s corporate culture of “excellence” and “do the right thing” by demonstrating personal integrity, earning and respecting the trust of associates and communicating openly.As such, the ideal candidate for this highly visible and influential role will promote the value of trust throughout the organization, consistently keep commitments, and employ exceptional follow-through. You demonstrate personal integrity, and earn the trust of fellow associates by communicating openly.What we’re looking for in an ideal candidate:
You bring the highest level of integrity, honesty, and accountability in all that you do, every single day.
You are a collaborative self-starter who excels at multitasking and thrives in a fast-paced environment. You have extensive experience in handling confidential and sensitive materials with discretion.
You believe that communication is key to Capital One’s success. You have strong communication and organizational skills (written and verbal).
You have excellent problem-solving and time management skills.
You are flexible and able to adapt to constantly changing demands. You demonstrate capability to take on new and unfamiliar tasks, and can prioritize workload proactively and expeditiously.
You are highly motivated, energetic, extremely personable and comfortable working closely with executive management.
You are able to collaborate and partner with other administrative partners across the organization, and serve as the person who brings everyone together
You can handle sensitive topics with confidentiality
Responsibilities:
You’ll provide an exceptional standard of support for the executive by serving as not only a gatekeeper, but additionally as the central point of contact.
You'll manage daily calendars, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes.
You’ll arrange meetings and team events by creating and sending invitations as directed; in addition to reserving meeting rooms, organizing for catering, audio/video, and other essential services as needed.
You’ll answer incoming calls and provide support as required by taking detailed messages that allow the executive to respond effectively.
You'll organize travel arrangements and create expense reports for the executive using Capital One systems
You’ll serve as a role model for all other administrative professionals by mentoring others and maintaining the highest levels of customer service externally and internally across the entire organization.
You’ll manage multiple projects, taking on new responsibilities, autonomously provide solutions and assistance, and handle novel issues.
At Capital One you will find an environment that inspires a can-do-anything spirit with a multitude of supportive resources. Better still, you will find managers who encourage you to be your best in all areas of your life. If you are ready to create an administrative role that satisfies your professional goals while balancing your personal interests, then Capital One is eager to talk to you.Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 3 years of Administrative experience
At least 3 years of experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Suite
Preferred Qualifications:
Bachelor’s Degree
At least 7+ years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment
At least 3+ years of calendar management supporting executives
At least 3+ years of meeting and event planning experience
Experience setting up video conference and Zoom/Skype technology for meeting users
Experience planning ahead and managing time effectively
Excellent written and verbal communications
Excellent organizational skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $97,600 - $111,400 for Executive AssistantCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Full-time