Job Summary
To provide transparency to business metrics and intelligence through data and analytics visualization.
The Operations Analyst will be focused on working with our Sales, Commercial & Sales Operations and
Supply Chain Teams to ensure performance data is available to the business, while also supporting the
sales team with key operating metrics, such as; open orders and past due invoices. The Operations
Analyst will be a key driver for improving business effectiveness and efficiency, via utilization of business
tools, including SFDC, Tableau and SAP. The OA will also be a contributor to training programs for the
Teams on business tools and processes.Key Characteristics (Highlight characteristics required to succeed in the role)
● Ability to multitask
● Ability to work in a high paced environment
● Ability to work with multiple layers of the organization
● Ability to analyze data and report out effectivelyDuties & Responsibilities 
● Measures performance of various systems.
● Creates customers in the VWTS systems including SAP.
● Sets up sales orders for the engineering and commercial teams.
● Sets up projects for engineering and commercial teams, loading bills and material orders.
● Follow up on customers on credit hold, ensures proper payments of existing vendors and
customers, assists in driving the setup of new vendors.
● Prepares work orders for aftermarket FSRs
The job description is not designed to capture all the employee’s responsibilities but is intended to capture essential functions
of the role. Responsibilities may change over time and may be assigned at any time.
● Tracks PO shipping.
● Invoices Projects.
● Follow up on Accounts Receivable.
● Follows up on Vendor invoice payments.
● Tracks commission to ensure correct payments for aftermarket reps.
● Receives materials goods in the VWTS systems.
● Maintains and updates Sales Tax in the portal.
● Understands and evaluates business key performance indicators and critical to quality.
● Periodically supports business review activities.
● Business Analysis & Improvement
Knowledge, Skills & Abilities 
● Computer literate with advanced working knowledge of Microsoft Excel
● Excellent listening, interpersonal, communication and influencing skills.
● Advanced presentation skills and comfortable in conversations with all levels of leadership.
● Ability to understand the wider business picture and confidence to challenge priorities.
● Numerate, accurate and excellent attention to detail.
● Good organizational and administrative skills.
● The ability to prioritize and plan effectively and to work to deadlines.
● Good team working skills & problem-solving skills.