Functional Analyst

Position DescriptionAre you an expert in your field with a passion for driving organizational success through effective analysis and process management? Serco-NA offers an excitingopportunity for a Functional Analyst role, where you will leverage your deep expertise to manage large projects, influence organizational practices, and mentor a team of professionals. Your specialized knowledge will be key in solving complex problems and shaping the future of our operations. This position is located in Norfolk, VA.This position is contingent upon your ability to obtain/maintain a Secret Level DoD Clearance. TIn this role, you will:

Lead and manage large functional analysis projects or processes with minimal oversight, ensuring alignment with organizational objectives and best practices.

Serve as a recognized subject matter expert in functional analysis, providing critical insights and guidance to support decision-making and process optimization.

Address difficult and often complex problems, conducting in-depth analysis to develop effective solutions that enhance business processes and operational efficiency.

Coach, review, and delegate work to lower-level professionals, supporting their growth and ensuring the delivery of high-quality results.

Influence and shape organizational policies, practices, and procedures through data-driven recommendations and strategic analysis.

Apply your specialized expertise within your discipline to address specific functional challenges, while also leveraging broad knowledge of related areas, including project management.

Work closely with various departments to ensure that functional analysis aligns with broader organizational goals and drives continuous improvement.

Develop comprehensive documentation and reports that clearly communicate analysis findings, recommendations, and the impact on business operations.

QualificationsTo be successful in this role, you will have:

A Bachelor’s Degree in functional analysis, business administration, information systems, or a related field with at least 4 years of experience in functional analysis or a related field, with a demonstrated ability to manage large and complex projects is required.

Ability to obtain a Secret level Clearance.

Deep knowledge of functional analysis methodologies, tools, and best practices, typically obtained through advanced education combined with extensive practical experience.

Strong leadership abilities with experience in coaching and mentoring professionals, as well as effectively delegating tasks.

Exceptional analytical and problem-solving skills, with the ability to address complex challenges and deliver actionable insights.

Excellent communication and interpersonal skills, with the ability to influence and persuade others regarding functional policies and practices.

Recognized as having a specialty within the functional analysis discipline, with broad knowledge that may extend into project management.

10% travel required.

Additional Desired Experience and Skills:

Experience in a government or defense-related environment.

Familiarity with government contracting processes and procedures.

Proficiency in functional analysis tools and software.

Knowledge of business process re-engineering and process improvement methodologies.

Ability to work independently and collaboratively in a cross-functional team environment.

If you’re ready to lead significant functional analysis initiatives and contribute to the success of our mission, apply today to join the Serco-NA team. Your expertise as a Functional Analyst will be instrumental in optimizing processes and driving organizational excellence.Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.In compliance with local laws regarding pay transparency, the salary range for this role is $62,704.34 - 101,895.84; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.Meet Your Recruiter:https://serco.kzoplatform.com/player/medium/2584265767834883695Company OverviewSerco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (https://www.serco.com/na/privacy-policy) .Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Click here to apply now (https://careers-sercous.icims.com/jobs/67271/functional-analyst/job?mode=apply&apply=yes&iniframe=1&hashed=-1834477830)New to Serco?Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)ID 67271Recruiting Location : Location US-VA-NorfolkCategory NavyPosition Type Full-TimeSecurity Clearance OtherClearance Details An active DoD Secret security clearance or the ability to obtain one is required.Telework Yes - May Consider Occasional/Part Time Teleworking for this position