This position researches, designs, evaluates and delivers technical training courses for employees and/or clients, and ensures training goals and objectives are met within the agreed upon time and scope requirements.Pay: $24.84/hourStructure: HybridDesign, develop and conduct appropriate trainings and requisite materials (instructor- led and/or electronic) for employees and/or clientsOversee training from start to completion, ensuring quality at all stagesBe the central conduit for all training communication and status updatesDevelop and analyze performance and progress reports, which may include training statuses of requisite, contractual, compliance or various other trainings; provide to leaders, as neededUse expert knowledge and experience in technical training to interpret more complex and less clearly defined training needs to solve challenges in service delivery and/or to enhance/improve productivity, efficiency and client or user experiencesDevelop and train more junior direct team members; assist in the development of various colleagues, as available/requestedPeriodically execute quality assurance testing for new softwareAssist in ad hoc training, calls or other communications to provide technical troubleshootingDevelop pre-hire assessments in support of client/account needs, and partnering with appropriate stakeholders to bench and test validity/viability.May participate in interviews for new employees, as requested