Help Line Agent (Hybrid)

27 Feb 2025

Vacancy expired!

We re looking for a Help Line Agent for an hybrid role in Richmond, VA. If you re looking for a new opportunity, apply today! Skills & Qualifications:

  • Must be able to work on a W-2
  • 1 year of experience with:
    • IT phone support experience
    • Recent and relevant help desk experience
    • Great customer service skills, strong analytical, troubleshooting, and typing skills
  • Working knowledge or experience in the following areas is required:
    • Computer hardware/software
    • iDevices
    • Tough Books
    • Windows 7 & 10 OS
    • MS Office Suite
    • SharePoint
    • Active Directory
    • Skype
    • Mainframe
    • Print management tools
    • Working with ticketing systems- ServiceNow ticketing system experience preferred
Location: Hybrid role in Richmond, VA. 23-00123, Help Line Agent TM Floyd & Company is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. We offer a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details! TM Floyd & Company participates in E-VERIFY AAP, EEO

  • ID: #49373329
  • State: Virginia Richmond 23224 Richmond USA
  • City: Richmond
  • Salary: BASED ON EXPERIENCE
  • Job type: Contract
  • Showed: 2023-02-27
  • Deadline: 2023-04-27
  • Category: Et cetera