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YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about.
What's Important to You Is Important to UsWe're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen.Don't take our word for it.• Military Times 2022 Best for Vets Employers• Yello and WayUp Top 100 Internship Programs• Forbes® 2022 The Best Employers for New Grads• Fortune Best Workplaces for Women• Fortune 100 Best Companies to Work For®• Fortune Best Place to Work for Financial and Insurance Services• Computerworld® Best Places to Work in IT• Ripplematch Campus Forward Award - Excellence in Early Career HiringBasic Purpose This role is responsible for research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain advanced functional knowledge of evolving IT engineering industry technologies/competition, concepts, and trends. Responsibilities• Define and document the system requirements of a solution, including the allocation of functionality across the presentation layer and backend services• Recommend opportunities to improve efficiency and effectiveness• Successfully complete and manage caseloads, tickets, and daily task • Utilize system documentation, database information, application logs and scenario testing to determine root cause of system issues• Ensure compliance with Navy Federal Credit Union ISD standards and best practices • Ensure duties and task are completed in a timely manner with little to no errors• Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.) • Ensure clear, concise and effective communication of material • Assist the business in determining if and how new systems or system enhancements may improve process flow and business function• Serve as a subject matter expert, guide and mentor less experienced staff• Performs other related duties as assigned Qualifications • Microsoft Exchange/O365 Administration and Migration• Experience in IM solutions (Microsoft Teams)• Advanced knowledge and hands on experience in email compliance/journaling/archiving (Feith)• Advanced knowledge and hands on experience in Messaging Systems (Microsoft exchange, CES, Lotus Notes/Domino Servers, InTune, MobileIron and LDAP• Fundamental understanding of network and internet concepts (e.g., firewalls, load balancers, web browsers, TCP/IP,SSL,HTTP,, etc.)• Proficiency in Microsoft PowerShell• Working knowledge of ADFS, SAML, AD trust, AD permissions and AD delegation• Proficiency in performance monitoring and mail flow troubleshooting• Log analysis and error resolution• Proven ability to read and interpret related system logs, statistics, and database queries• Advanced skill set in troubleshooting and resolving issues • Familiarity with large-scale Information Technology (IT) organization • Development or operations framework methodologies, including Information Technology Infrastructure Library (ITIL), Systems Development Life Cycle (SDLC), etc • Experience in project leadership and execution, including initiatives with technology, processes, cross-functional teams and external partner team members • Effective skill presenting findings, conclusions, alternatives and information clearly and concisely• Effective skill in producing desired results and achieving goals and objectives • Effective exercising initiative and using good judgment to make sound decisions • Effective organizational, planning and time management skills • Experience in working with all levels of staff, management, stakeholders, vendors • Effective verbal and written communication skills • Strong team building and collaboration skillsDesired Qualifications• Advanced knowledge of banking/financial industry standards and practices • NFCU products, services, programs, policies, and proceduresHours: Monday - Friday, 8:00AM - 4:30PMLocation: 820 Follin Lane, Vienna, VA 22180 Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.Salary Range: $104,500 - $146,300 annuallyNavy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.Posting End Date: 05/28/2023Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. #LI-Hybrid Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/DisabilityDisclaimerNavy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.Bank Secrecy ActRemains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.- ID: #49992616
- State: Virginia Vienna 22180 Vienna USA
- City: Vienna
- Salary: $104,500 - $146,300
- Job type: Permanent
- Showed: 2023-05-25
- Deadline: 2023-07-23
- Category: Systems/networking