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- Support end users with technical issues on various Windows devices
- Prep Windows Computers for end-users including Active Directory
- Ship Equipment (boxing, packing materials, lifting, etc.)
- Build relationships and collaborate with key stakeholders to ensure the delivery of commitments
- Other duties/projects as assigned
- Effective communication with partners across the company and across multiple levels of the organization
- Strong attention to detail, and the ability to adapt to a dynamic agile environment
- Ability to work with other IT colleagues to drive success
- Critical Thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions and conclusions
- Proactive, creative, and effective problem solver
- Skilled in organizing tasks and establishing priorities
- Takes initiative in situations in anticipation of needs
- Must be a team player with a positive attitude and willingness to pitch in where needed
- Ability to maintain confidentiality with regards to sensitive information
- Technical Aptitude Required, previous experience with Windows and Active Directory
- Understanding of traditional IT business practices
- High school graduate or equivalent
- Employment contingent upon successful completion of a background check and drug screen