IT Service Technician

23 Apr 2024

Vacancy expired!

Job Title: IT Service TechnicianLocation: Sterling, VA (Onsite)Duration: 6 months contract Job Description:1) To provide technical support for all our Broadcast Services related to infrastructure, traditional playout systems, and hybrid-cloud playout systems. 2) To ensure the highest possible levels of technical and operational continuity to all Networks and maintaining core infrastructure and system health, signal path integrity and signal quality throughout Origination Center. 3) Prioritize tasks and respond to calls to quickly resolve technical issues as they arise from Master Control, Live events, Asset management and related areas. 4) Understanding of signal routing control systems to route video/audio and Video -over-IP signals. 5) Perform shift check routines to ensure the healthy status of the origination facility equipment. 6) Compilation of Standard Operating Procedures and documentation in support of Maintenance and Operations. 7) Ability to work in a fast paced, high-pressure environment and maintain superior customer service demeanor. 8) Must be able to adapt to changing priorities and meet the demands of a complex work environment. 9) Continuous refining of procedures, development, training, and collaboration is a key to our team success.Responsibilities:1) 2 to 5 years’ experience in Information Technology or Broadcast Media environment. 2) Preferred IT certification ex. CCNA, MCP, CompTIA A+/Network+, AWS Certified Solutions Architect – Associate, VMware Associate or equivalent are also a plus. 3) Basic experience with Linux, Windows OS, VMware, AWS EC2 and Knowledge of basic network troubleshooting using ubiquitous OS tools (ex. ping, trace route, netstat). 4) Working knowledge of remote support tools such as RDP, VNC, Telnet, and SSH. 5) Knowledge of cloud-based fundamentals and current technological offerings of vendors such as Amazon AWS is highly desirable. 6) Demonstrated knowledge of serial digital broadcast equipment and measurement equipment. 7) Preferred understanding of broadcast automation systems. Mediator and Pharos is a plus. 8) Ability to understand and produce system drawings and signal flows. AutoCAD skills is a plus. 9) Demonstrate the capability to patch around video signals and take other emergency corrective actions rapidly to maintain on-air status of television networks. Escalate to Management during high-priority incidents or during a loss of services. 10) Good written and verbal communication skills needed to coordinate both within our department and between departments in various global locations. 11) Ability to work any shift schedule. 12) Ability to work with minimal supervision. 13) Understanding of multicast signals and delivery systems a plus. Experience:· 2-5 years Education:· High School or any degree About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ;/p>

  • ID: #49757573
  • State: Virginia Sterling 20163 Sterling USA
  • City: Sterling
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2023-04-23
  • Deadline: 2023-06-03
  • Category: Et cetera