ITAM Telecommunications Coordinator - In person Interview

Cyber Resource Provider LLC
Richmond, VA
17 Jun 2024

Vacancy expired!

Role: VDOT ITAM Telecommunications Coordinator (684914)

Client:

VDOT (Virginia Department of Transportation)

Location: Richmond, VA

Interview: In Person Only

WorkMode: Hybrid (3Days Onsite/Week) aria-hidden="true"

Rate : 40$/Hr on C2C or 1099

Positions : 1

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local candidates strongly preferred

onsite interviews only

the selected candidate will need to work onsite 3+ days each week, NO exceptions. VDOT is seeking a Telecommunications Coordinator for its Central Office work location in Richmond, VA. This position will renew on July 1, 2022 with options for renewal at the end of each fiscal year moving forward. The VA Dept of Transportation IT division is seeking a motivated individual to fill the role of IT Telecommunications Coordinator. An ideal candidate would be an individual who places a high priority on providing exemplary customer service and is comfortable working independently and in small groups to achieve desired results. The candidate will also have experience or be proficient in the following areas:- Request, Order, and Inventory ManagementThe role will require monitoring an inbound request queue and processing orders in TEBS for telecommunications devices and services. Once the orders have been placed, the candidate will be required to track the order to completion and to ensure appropriate details are captured and entered in the asset management system. - Provisioning and Customer ServiceExperience provisioning wireless mobile devices such as smartphones, tablets, MiFis, etc. and configuring those devices in an Enterprise environment. This role requires a significant amount of in person interaction with customers to include device activation, configuration, troubleshooting, and support. - Bill Analysis and ReviewReviewing, Analyzing, and processing telecommunications billing to include identifying trends, errors, and filing disputes when appropriate. The candidate should also have a basic understanding of circuits and network items for the purpose of ordering, tracking inventory, and reconciling billing on a regular basis.SkillRequired / DesiredAmountof Experience Order and Inventory ManagementRequired2YearsCustomer Service and Support of Android/iOS DevicesRequired2YearsData Analysis (i.e. - financial billing review and reconciliation)Highly desired2Years
  • ID: #43167209
  • State: Virginia Richmond 23173 Richmond USA
  • City: Richmond
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2022-06-17
  • Deadline: 2022-08-15
  • Category: Et cetera