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DescriptionDepartment of Homeland Security (DHS), Customs and Border Protection (CBP) Security Operations Center (SOC) is a US Government program responsible to prevent, identify, contain and eradicate cyber threats to CBP networks through monitoring, intrusion detection and protective security services to CBP information systems including local area networks/wide area networks (LAN/WAN), commercial Internet connection, public facing websites, wireless, mobile/cellular, cloud, security devices, servers and workstations. The CBP SOC is responsible for the overall security of CBP Enterprise-wide information systems, and collects, investigates, and reports any suspected and confirmed security violations.The Jr. Project Manager will assist critical SOC engineering projects including projects such as launching applications into the AWS Cloud, Splunk logging, and SIEM implementation, etc. The Jr. Project Manager will need to work with the customer and Senior Project Manager to prioritize operational issues, engineering activities, and development efforts, and drive the schedule to completion.Primary Responsibilities will include:
Assist SR PM with visible CBP SOC projects and initiatives to closure
Assist SR PM key customer briefings and generally assisting the SOC leadership (Government and contractor in execution and strategy)
Updates to Processes, SOPs, and Best Practices
Ensure high quality of all deliverables
Facilitate quality comments back to the analysts and leads for the source data to ensure the best data for future analysis
Perform other general administrative duties requested by your supervisor or Project Managers.
Basic Qualifications:
Must be a US Citizen
Bachelor's degree in Information Technology
Must be able to multitask and prioritize work in a high-volume environment.
Candidate must be able to obtain BI Cleared
An expert with MS Word/Office
Familiarity with providing OIT operational support and multiple layers of leadership and customer
Ability to update projects in a fashion similar to various service management tools
Familiarity with keeping customers updates on project statuses, and resolving problems, and escalations
Understanding of customer interactions, professional mannerisms and ability consistently and accurately provide responses
Ability to resolve customer issues/concerns to ensure customer satisfaction
Familiarity with customer's fields, concepts, processes and procedures
Familiarity with information technology/computer operations/network
Ability to manage dashboard from service now for project need
A strong background in prooing, grammar and formatting
Candidate must be local to the DMV area
Clearance: In addition to specific security clearance requirements all CBP SOC employees are required to successfully complete a CBP Background Investigation to support this programPreferred Qualifications:
Previous experience with DHS or CBP customer
Experience with PowerBI, Jira, MS Teams
Education & Experience:
Requires a Bachelors Degree and 2 – 4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience.
Experience in lieu of degree
Pay Range:Pay Range $54,600.00 - $98,700.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.REQNUMBER: R-00121533All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
Full-time