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Description
Job Description: Responsibilities:- Technical planning, system hardware-software design, integration, verification and validation, and ensuring that our releases are fielded properly to all of our environments.
- Perform system requirements analysis, integration, system testing and quality Troubleshoot and resolve system/operational incidents spanning multiple customer environments.
- Perform root cause analysis for operational incidents
- Analyze system performance and take corrective actions as needed
- Assist Tier 2 with resolving complex technical solutions and communicates/transcribes resolution of efforts within our team.
- Develops technical solutions that require coordinating with mission partners, consumer applications, and other external entities in troubleshooting enterprise incidents and integration problems
- Develops solutions to technical problems that are unclear and require deep technical knowledge by collecting data, identify and analyze trends in Operational Incidents, and provide suggestions to mitigate common issues
- Work closely with Ops Tech Lead and Development Lead to identify baseline enhancements to improve operational stability
- Work with deployment and ISP teams to support baseline deployments to operations and RCA of inconsistencies between environments
- Willingness to support off-hour calls to assist in troubleshooting when high priority operational incidents occur
- Supports the development team with the design, process, and troubleshooting of baseline updates and code changes for implementation within our operational environments
- Develops complex solutions to support architecture changes and external user needs
- BS degree and 6 - 8 years of prior relevant experience or Masters with 2 - 4 years of prior relevant experience.
- Clearance: TS/SCI clearance required
- Security+ Certification or other DOD 8570 IAT Lvl II Certification
- Strong communication skills, both verbal and written to internal and external customers.
- Ability to quickly learn new software and IT concepts
- Strong problem solving and decision making skills
- Self-starter with an ability to work in a team environment and independently
- Intimately familiar with COTS products that the program leverages: Oracle Identity and Access Management (IdAM) suite, Apache webgates, and Computer Associates (CA) API Gateway
- Experience scripting in a Linux environment using Shell and Bash
- Deep understanding and background in COTS integration and custom code development
- Oracle IdAM products (OAM, OIF, OID, OVD, OUD, OIM)
- WebLogic
- Strong Linux/UNIX experience
- LDAPs
- PKI authentication
- Ansible
- Elastic Suite