Vacancy expired!
member support associate.
chantilly , virginia
posted today
job detailssummary
$21 - $24 per hour
temporary
bachelor degree
category office and administrative support occupations
referenceAB4596721
job detailsOur client is looking for a personable and detail oriented Member Support Associate/Customer Care Coordinator with 1-2+ years of customer service, data entry, and/or administrative experience. This will be a fully on site position located in Chantilly, VA with a duration of 4-6 months (could extend and/or become permanent depending on performance). If this sounds like a fit for you, please here.salary: $21 - $24 per hourshift: Firstwork hours: 8:30 AM - 5 PMeducation: BachelorsResponsibilities
Actively manage and support the account work order system, ensuring timely completion and compliance with key performance indicators, while delivering excellent customer service
Create and monitor request service tickets, ensuring prompt resolution and appropriate follow-up
Ensure timely follow-up with customers and clients
Demonstrate self-motivation, confidence, energy, and adaptability
Strong focus on customer service and the ability to deliver superior service to clients
Strong multitasking abilities and the capacity to work autonomously
Proficiency in MS Office and exceptional written, verbal, and interpersonal communication skills
Comfortable working with technology tools to support business operations
Strong organizational skills and a collaborative approach
Proficient in Microsoft 365 environment
Skills
Customer support
Customer Service
MS Office
Excel
Data Entry
Written Communication
Oral Communication
Organizational Skills
Call Center Support
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.NWnatnael wendifraw
+1 202 783 2661 (tel:+1 202 783 2661)
Nat.wendifraw@randstadusa.com
Full-time