Metering Field Scheduling Analyst I (Richmond VA)(Hybrid)At Dominion Energy we love our jobs. That’s right. Love. Every day we go to work filled with passion to be excellent, to creatively problem solve and to innovate. These are exciting days for energy companies, and Dominion Energy aims to shape the future of energy in America. We are looking at all of our work with fresh eyes, retooling everything we do, in every part of the company, to operate more sustainably and to deliver energy more reliably than ever. We are looking for interesting, independent thinkers and doers who can help shape the culture of a forward-looking company that’s proud of its rich legacy. Are you a change agent? Do you think differently? Do you want to fall in love with your job? If you answered “yes,” then read on!We offer a hybrid 3-2 work schedule (three days in the office, two days of teleworking) to accommodate the need for flexibility.Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.At this time, Dominion Energy cannot transfer nor sponsor a work visa for this position.This position does not offer relocation assistance.Job Summary Learns to analyze daily order priority, order volume, and resource availability to ensure efficient routing and dispatching to field personnel. Develops skills for communicating with field metering personnel through various channels to adjust routes and work accordingly. Develops the ability to efficiently monitor and initiate routing plans throughout the day to ensure highest priority orders are dispatched to accommodate an 8 hour day, with a focus on minimizing overtime. Learns to update ARCOS, to determine resource needs, and to initiate callouts. With assistance, supports communications from stakeholders such as Call Center representatives, field Operations and Construction personnel, Billing, Credit, Regional Operations Center (ROC), as well as external customers. With training, performs a wide variety of specialized and complex metering functions (Business Process Exception Management - BPEM, daily route scheduling, etc.). Learns a wide variety of information related to Metering Operations and procedures to be able to answer questions. With training, utilizes computer systems and/or related equipment to record, enter, store and retrieve information (Oracle - OFS, SAP, Billing, Credit, ARCOS). Compiles regular and special reports using established formats and procedures. Performs other duties as requested or assigned.Required Knowledge, Skills, Abilities & ExperienceThe knowledge, skills, abilities and experience required for entry into this job include the following: 0 to 2 years of related experience. Ability to continually analyze information and data throughout the day in the performance of duties and responsibilities. Ability to manage multiple activities, remote resources, and constantly changing priorities. Good analytical and problem-solving skills. Ability to learn company and department procedures associated with field metering support and their application. Ability to learn and apply relevant IBEW contract provisions. Ability to work independently and within a team environment. Good general computer skills with word processing and database applications (and ability to learn specific systems such as SAP, Oracle - OFS). Strong keyboarding skills. Strong oral and written communication skills. Ability and desire to work non-traditional shifts. May require certifications or special training. Associates degree a plusEducation RequirementsEducation Level: Required degree (equivalency not accepted in lieu of required degree):
High School Diploma or GED
Licenses, Certifications, or Quals DescriptionWorking ConditionsOffice Work Environment 76 -100%Travel Up to 25%Other Working ConditionsTest DescriptionNo Testing RequiredExport ControlCertain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.Other InformationWe offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click hereDominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status.You can experience the excitement of our company – it's the difference between taking a job and starting a career.Top 3 Reasons to Work at Dominion EnergyThere are many reasons to work at Dominion Energy, but below are the top three employees have shared with us. Click on each of the links to learn more!About Dominion EnergyI am your warm cup of coffee in the morning and I light your home at night. I am the cool breeze from your A/C on the hottest day in summer, and the red coil that heats your soup pot on a frigid winter’s day. I am sustainable, reliable and affordable.I am not just any energy… I am Dominion Energy.We're transforming the way we do business to build a more sustainable future for the planet, our customers, our team and our industry. We're shaping the future of energy in America.Join us!Facts:·17,000 employees·Headquarters: Richmond, VA·16 states in the US·$100 billion of assets·Nearly $35 million in charitable contributions·100,000+ volunteer hours recorded in the communityOur Commitment to NetZero by 2050We’ve cut carbon emissions from our electric generation business by approximately 46% (since 2005) and methane emissions from our natural gas business by 38% (since 2010) — and. By growing wind, solar, and renewable natural gas and pursuing innovative technologies, we expect to achieve net zero emissions by 2050. We’ve also committed to reducing the emissions of our suppliers and customers — so we can all move forward together.Nearest Major Market: RichmondJob Segment: Database, Oracle, Call Center, ERP, SAP, Technology, Customer Service
Full-time