Operations Manager

30 Nov 2024

Vacancy expired!

Job Title : Operations Manager

Location : Arlington, VA

Job Description: Our client, a large defense contractor, has an immediate opening for an Operations Manager to work from their Arlington, VA facility.

Qualifications: Bachelor's degree in Engineering, plus a minimum of 8 years of relevant experience; or Master's degree plus a minimum of 6 years of relevant experience.
  • Program key personnel position requires:

    3 years managing Operations Center environments; 10 years experience in a technical/computer related capacity .
  • If you are a self-motivated problem solver with a demonstrated ability to prioritize and meet deadlines with in a fast-paced, IT environment, than you might be one of us.

CLEARANCE REQUIREMENT: This position requires an active Top Secret security security clearance with the ability to obtain an SCI. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

KEY ATTRIBUTES:
  • Strong communications background (written, spoken)
  • Experience presenting technical concepts to a variety of audiences
  • Strong experience cultivating and maintaining relationships
  • Must be highly motivated, a self-starter, and be able to handle multiple tasks with little supervision
  • Able to prioritize and schedule work backlog, incident response, outage response as required within the program SLOs
  • Have an

    advanced certification (IAT-III), consistent with DoD 8140.01 requirements
  • Successful project management experience.
  • Experience defining and implementing network security practices.
  • Primary interfaces are the Contract Officer Representative, Government Program Manager and SETA staff, Operational Team Leads, internal customers, external customers or suppliers
The ideal candidate will have strong interpersonal and organizational skills required to coordinate with the program and government staff.

HIGHLIGHTS OF RESPONSIBILITIES/SKILLS: The Operations Manager will be responsible to oversee the service operations of assigned personnel and provide engineering services (hardware/software/networking). The individual will be responsible to report on network availability metrics (system component up/down time) as required by contract (SLO) requirements.
  • Monitor systems performance/metrics and communicating/elevating issues as necessary
  • Experience with network/system monitoring/management tools such as ClearSwift, Splunk, OpenAudit, and SolarWinds
  • Experience with working in a Red Hat Linux environment
  • The individual will be an active member of the Configuration, Change and Control Board and will perform technical planning, system integration, verification and validation, cost/risk, supportability and effectiveness analysis of Enterprise level Microsoft Windows and Red Hat LINUX based systems
  • Manage a risk profile and design effective mitigation strategies while maintaining national level system security accreditation requirements
  • Skilled at executing complex tasks and must be able to participate in program and team strategies for multiple projects
  • Provide strong technical direction in linking project strategy to business roadmaps
  • Oversees, manages and leads various teams consisting of System Administrators (Windows and LINUX), Storage Engineers, Network Engineers, Helpdesk Technicians, Web Developers, and Operational Support Staff
  • Interact with customers and end users
  • Brief and communicate with high level management and government officials
  • Conducts monthly engineering status reviews and provides material for the monthly program reviews
  • Create, provide input and review documentation to include standard operating procedures, security documents and plans and technical papers
  • Create, coordinate and assign tasks for project schedules as well as brief status to government officials and upper management
  • Maintain system documentation
  • Ability to proactively identify issues and resolve and make suggestions for improvements to the environment
  • Plans, authorizes, and monitors the engineering work (including providing strong leadership to ensure all events occur as planned)
  • Manages engineering resources (e.g. staff assignments, capital equipment, etc.), organizational interfaces, and engineering scope
  • Staffs the project team (along with SEM and maybe Director of Engineering) with the appropriate engineering personnel
  • Ensures that team members are rewarded for their contributions
  • May provide performance feedback and management for the project team
  • Fosters cross-functional collaboration and builds project consensus
  • Ensures all program deliverables (including documentation) are developed with high quality and delivered on time
  • Develops and maintains engineering plans as required by the program
  • Manages the engineering related risks and opportunities of the program
  • Assists with developing and managing the systems change management process
  • Manages the resolution of technical issues and ensures that they are communicated and resolved.
  • Takes immediate & decisive action in dealing with technical & performance issues
  • Implements effective corrective actions as required
  • Leads small proposals and ECPs with identification of cross business unit strengths and technical shortcomings
  • Assists in ROM development

The successful Systems Operations Manager must have:
  • Strong communications background (written, spoken)
  • Experience presenting technical concepts to a variety of audiences
  • Strong experience cultivating and maintaining relationships
  • Must be highly motivated, a self-starter, and be able to handle multiple tasks with little supervision
  • Demonstrated knowledge and experience in the support of Windows server applications, systems and network virtualized environments
  • Demonstrated knowledge and experience in utilization of Remedy
  • Demonstrated knowledge of TCP/IP network protocol, to include a basic understanding of networking components (switches, routers, TACLANEs, etc.) and infrastructure
  • Demonstrated knowledge and experience working with Trusted computing based systems concepts, cross domain solutions, Red Hat Enterprise LINUX (RHEL) systems and other DoD classified systems requirements
  • Excellent oral and written communication skills are essential
  • Demonstrated experience working with DoD classified IT system security configuration and processes is essential
  • May be required to travel (adhoc) - historically rare
  • Proven organizational and time management skills
  • Strong leadership skills
  • Proven team building and motivation skills
  • Proven problem-solving skills in complex environments
  • Fully proficient ability to apply or develop highly advanced technologies, principles, theories and concepts
  • Strong understanding of company policies and practices
  • Strong understanding of engineering processes and practices
  • Strong proficiency at planning and organization skills
  • Strong knowledge of Microsoft Office Suite of tools and Microsoft Project
  • Strong proficiency with communicating issues, impacts, and corrective actions
  • Strong ability to easily and effectively communicate project topics to a diverse audience
  • Strong ability to clearly report relevant information
  • Strong ability to anticipate technology, process, and skill needs
  • Demonstrates proactive leadership and has name recognition throughout the business unit
  • Creates an environment in which impact of technology on the business is clearly recognized

Monthly (weekend) maintenance work is required, as well as, after-hours support for customer affected issues, as required, with little to no advanced notice.

Equal Opportunity Employer Veterans/Disabled

  • ID: #23647579
  • State: Virginia Arlington 22201 Arlington USA
  • City: Arlington
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2021-11-30
  • Deadline: 2022-01-22
  • Category: Et cetera