Seeking a Techno-Functional Subject Matter Expert (SME) with strong experience in Oracle Contract Lifecycle Management (CLM) and Approval Management Engine (AME) to support a long-term O&M project for a federal client. This role involves providing day-to-day support, troubleshooting, enhancements, addressing change requests, and implementing continuous improvements to the Oracle CLM module within a production environment. The ideal candidate will combine deep functional expertise with strong technical troubleshooting skills to ensure stability, compliance, and performance of the existing CLM system.ResponsibilitiesProvide ongoing production support for Oracle Federal CLM, including incident resolution, service requests, and system monitoring.Maintain and update AME configurations for approval workflows, routing rules, and escalation.sAnalyze and resolve functional and technical issues related to PRs, POs, awards, amendments, and other contract documents.Support quarterly patching, performance tuning, and regression testingCollaborate with business stakeholders, developers, DBAs, and QA teams to triage and resolve issuesManage configuration updates, test scripts, and documentation in support of change management processesDevelop and enhance functional documentation, SOPs, user guides, and training materialsParticipate in enhancement backlog grooming, impact analysis, and implementation planningPerform root cause analysis and recommend preventive solutions to reduce recurring issuesSupport compliance activities and reporting aligned with FAR/DFARS and federal procurement regulations