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- Clearly presents status and issues in variety of oral and written formats and leads product meetings.
- Authors wide variety of user stories/features/product backlog items; provides critical feedback to other stories/features/backlog items.
- Liaises between the REL Intelligent Automation team and other business systems areas, including Real Estate Landing/Mortgage business when necessary.
- Conducts requirements analysis and validation for Mortgage processes, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.
- Solves business problems by defining systems solutions via interviewing stakeholders, identifying, and evaluating alternatives, and presenting findings.
- Manages medium-large projects/product lines either solo or as part of a team of Analysts.
- Recognizes and proactively raises issues or risks along with well-considered solutions.
- Elicits and documents functional and non-functional requirements using variety of techniques, including interviews, document analysis, storyboards, use cases, scenarios, and diagramming.
- Represents requirements using alternative views, such as epics/features/stories/product backlog items, models, diagrams, prototypes, or scenarios, to facilitate communication to the project / product team.
- Tracks and manages requirements status and changes throughout project / product lifecycle via board/backlog management and maintenance.
- Creates and communicates artifacts translating business needs into executable requirements.
- Continually seeks opportunities to improve and increase level of industry/domain-specific knowledge by remaining current with emerging products and technical updates.
- Presents project, product, or other material at various meetings.
- Performs other duties as assigned.
- Bachelor’s degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience.
- Manage multiple priorities independently and/or in a team environment to achieve goals via effective organizational, planning, and time management skills
- Possesses/maintains solid skills with data querying, reporting, and analysis, comfortable recommending solutions to problems
- Possesses/maintains solid verbal and written communication skills
- Possesses/maintains significant experience with Microsoft Office suite, including Excel, Word, PowerPoint, and Visio; artifacts and deliverables are polished and professional
- Proficient understanding/ knowledge and work experience with Azure DevOps Boards
- Demonstrates and applies knowledge in Information Technology solution creation and delivery to assigned project/product.
- Proficient Product Management work experience
- Experienced in applying Agile principles and Agile Methodology
- Experienced in monitoring and maintain multiple Azure DevOps boards/projects
- Demonstrates competence in planning, organization, and multi-tasking.
- Certifications in MS Azure Cloud Fundamentals, Scaled Agile Framework (SAFe), Certified Scrum Master (CSM)
- Knowledge of Navy Federal’s functions, philosophy, operations, and organizational objectives
- Navy Federal Service Now knowledge
- Knowledge of Navy Federal products, services, programs, policies, and procedures