Product Owner Lead

Resp & Qualifications

• Leads the development of the product portfolio and provides workable solutions to satisfy customer and market expectations in close collaboration with stakeholders, Product Owners, and scrum teams.
• Collaborates with management to identify and plan product releases by reviewing milestones with stakeholders; manages the continual development of existing products.
• Validates proposed solutions by performing market research to gain insights and inform; assists with pricing packages and structures.
• Communicates internally and externally, develops and maintains Product Roadmap(s).
• Manages Product Backlog(s) for the development teams by using product road mapping and backlog management tools.
• Works closely with testing managers to ensure product functionality is properly tested against business requirements; leads change control processes to reflect project priorities.
• Aides in the development process by attending product refinement, sprint planning, and sprint reviews.
• Coordinates and organizes workshops with product users using the discover and define approach; validates hypotheses and implements best solutions.
• Contributes to wider initiatives and activities that support and increase customer satisfaction.
• Conducts product training to partners, staff, and identifies need for individual/team training opportunities.

• Previous healthcare experience
• Advanced degree

• Proficient in Agile methodologies, principles, and procedures.
• Ability to use Product KPIs and business metrics to optimize the product.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to analyze, organize and prioritize work while meeting multiple deadlines.
• Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.