Program Manager III (Marketing & Product Strategy)

YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you’re passionate about.What’s Important to You Is Important to UsWe’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.Don’t take our word for it. Military Times 2022 Best for Vets Employers Yello and WayUp Top 100 Internship Programs Forbes® 2022 The Best Employers for New Grads Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For® Fortune Best Place to Work for Financial and Insurance Services Computerworld® Best Places to Work in IT Ripplematch Campus Forward Award – Excellence in Early Career HiringBasic Purpose To manage, influence, and lead development direction and optimal performance of business unit program initiatives. Develop, implement, evaluate, and lead users to comply with best practices to ensure timely and effective channel/ program delivery and administration. To manage and facilitate implementation and coordination of multiple, large, and highly complex programs that affect and involve business unit activities. Ensure management review of initiatives from concept through planning, analysis, design, and testing, implementation, and transition phases. Create, design and manage program deliverables and solutions on schedule and within scope and budget.

A work sample or assessment may be required for individuals who reach the interview phase

Responsibilities Review program-related data using performance measurements and indicators to identify areas for improvement and potential risk and develop action plans for each indicator or area identified and lead change management Consult with leadership and business partners to effectively define KPIs and short/long-term goals and objectives, initiatives, and actions plans Analyze overall program effectiveness; identify and address areas of opportunity and make recommendations Innovatively identify and collaborate with management regarding the current and future needs and trends for programs and channels based on feedback Identify, scope, document, coordinate, and implement business solution requirements in accordance with program/channel and project goals Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc. Direct and lead work by developing and coordinating work plans, schedules, milestones, deliverables, and training Manage program budgets including risk and impact of changes to program plans Identify and minimizes risks or constraints that would impact program deliverables Identify, communicate, and resolve branch/division/department or cross-organizational areas of concern, that may impede or impact other programs/projects/initiatives Maintain/archive program documentation Ensure program deliverables are met in accordance with expectations Prioritize and delegate assignments, including project analysis, requirements definition, and implementation of program modifications and enhancements Develop action plans for conducting internal analyses and collaborate with business partners to identify root causes for employee development gaps and establish solutions Manage multiple, large, and highly complex programs Serve on teams and task groups for programs or initiatives of significant impact within the business unit &/or across the organization Ensure effective initiative management of programs from inception through implementation Mentor members of the team within the branch to ensure cooperation and consistent application of policies and procedures Participate in developing, modifying and executing department policies, standards, and processes Provides guidance on issues having department and/or organization-wide impact Work on complex issues requiring in-depth knowledge of organizational objectives and competing priorities Solves highly technical and complex problems Perform other duties as assignedQualifications & Educational Requirements Bachelor’s Degree in Business, Management, or the equivalent combination of training, education, and experience Expert project management skills to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation Expert planning, organizational and problem-solving skills Significant experience in workflow and program development including development of requirements documents, procedures, and implementation plans Extensive experience in managing multiple initiatives, and meet changing requirements and priorities to accomplish objectives and goals, independently or in a team environment Extensive experience in collaborating across organizational boundaries and building partnerships across various functions Expert skill identifying and analyzing business requirements and recommending solutions Expert innovative thinking skills to solve problems and facilitate the decision-making process Expert verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences Expert analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships Significant experience in leading, training, guiding and mentoring others Extensive experience in working with leadership and management in diverse and complex operational environmentsDesired Qualifications and Education Requirements Project Management Professional (PMP), or the equivalent combination of training, education, and experience Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience Expert knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives Knowledge of systems and software used at Navy Federal Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit’s products/services Overall program ownership and management of key marketing programs, focusing on both short-term initiatives and long-term strategic direction and objectives for the programs. Management of cross-functional projects and initiativesHours: Monday - Friday, 8:00AM - 4:30PMLocation: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.Salary Range: $85,500 - $146,300 annuallyNavy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.Posting End Date: 05/22/23Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume.#LI-Hybrid Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/DisabilityDisclaimerNavy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.Bank Secrecy ActRemains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.REQNUMBER: 55881-1A