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- Coordinate resources for the deliver of a ITSM solution
- Ensure that all project milestones and deliverables are delivered on-time, within scope and within budget
- Develop a project plan to monitor and track progress
- Manage changes to the project scope and schedule using appropriate verification techniques
- Prepare reports for management and the stakeholders regarding the status of the project
- Measure project performance using appropriate tools and techniques
- Report and escalate to management as needed
- Manage the relationship with all stakeholders
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
- Communicate and provide notification of the schedule as it is developed and the impact
- Delegate project tasks to team members as needed
- Track project performance
- Perform other related duties as assigned
- Develop spreadsheets, diagrams and document processes as needed
- Proven working experience in project management
- Experience with the implementation of a service desk
- Experience with call technology
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office
- Project Management Professional (PMP) certification is a plus
- Bachelor's Degree in appropriate field of study or equivalent work experience
- Supervision
- Project Management (predictive and adaptive)
- Management
- Process Improvement
- Planning
- Performance Management
- Vendor Management
- Excellent written and verbal communication skills
- ID: #49815519
- State: Virginia Virginiabeach 23450 Virginiabeach USA
- City: Virginiabeach
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2023-04-28
- Deadline: 2023-06-25
- Category: Et cetera