Resident Service CoordinatorGates of Ballston, 4108 N 4th Street, Arlington, Virginia, United States of America Req #3948 Friday, August 18, 2023Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents. Resident Services Coordinator The Purpose: In a Resident Services Coordinator role, you will be responsible for overall administrative and resident services support for the property. Key Role Responsibilities:
Serve as single point of contact for all residents; exhibit excellent customer service while investigating and resolving resident concerns
Process and type daily correspondence; post various notices at homes when needed
Act as the information liaison between the Property Manager and residents.
Create and circulate weekly, monthly, quarterly and annual resident correspondence
Maintain an up-to-date resident call list
Primary Requirements Include:
Minimum one-year of experience in property management industry
Excellent customer service skills
High level of interpersonal, conflict management and communication skills
Knowledge and experience with MRI, a plus
Comfort with Microsoft Office Suite
What We Offer:
Competitive Salaries & Bonuses
Medical, Dental & Vision Plans
401(k) Plan With Employer Matching Contributions
Paid Personal Time & Holidays
Flexible Spending Accounts
Free Long-Term Disability
Free Life Insurance
Short Term Disability
Health Savings Account with Employer Contributions
Wellness Perks
FinFit Health Finance Program
Employee Apartment Discount
Employee Referral Program
Employee Recognition & Awards
Employee Assistance Program
Volunteer & Community Service Opportunities
Tuition Reimbursement
#LI-TB1Veteran FriendlyThis pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered. Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Other details
Job Family Multifamily Property Management
Pay Type Hourly
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Gates of Ballston, 4108 N 4th Street, Arlington, Virginia, United States of America
Full-time