Overview This role will support the newly formed Member BI Team under the Enterprise Data & Analytics division of Member Strategy Office. Provide quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership, supporting enterprise and member strategy. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work under minimal supervision and use complete understanding of business needs and objectives to make recommendations that have impact on the achievement of operational goals. Advanced skill set and proficiency with dashboarding development lifecycle and analysis techniques.Responsibilities
Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performance.
Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions
Develop, maintain, and manage advanced reporting, dashboards, and BI solutions
Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems.
Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives.
Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance.
Provide reporting solutions and respond to ad-hoc report requests within the business area
Create specifications for reports and analysis based on business needs and required or available data elements
Build working relationships with team members and subject matter experts
Lead small projects and initiatives
Qualifications
5-7 years of experience in data analysis and reporting
Complete knowledge and understanding of business area/specialization
Advanced skill using business intelligence applications and/or cloud services, such as Power BI and Tableau
Advanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
Advanced skill in complex data manipulation across multiple tables
Effective data integration, cleaning and validation skills
Skill communicating data analysis and visualizations to nontechnical and senior audiences
Skill with data analysis tools and programming languages, such as SQL, Python, R in Databricks
Analytical research skills
Interpersonal skills - creative thinker, open-minded, collaborative, curious, empathetic, and has a diverse perspective
Intermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and words
Bachelor's Degree in Business Administration, Statistics, or related field
Desired Qualification(s)
Strong project management experience in dashboard development lifecycle (e.g. data exploration, analysis, design, evaluation and implementation)
Strong strategic communicator (extensive experience in storytelling and presenting)
Ability to translate business requirements into technical documentation
Experience in a consultancy role (i.e., consulting and collaborating with internal or external clients to build BI solutions)
Hours: Monday - Friday, 8:30AM - 5:00PMLocations: 820 Follin Lane, Vienna, VA 22180About Us You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it: Military Times 2022 Best for Vets Employers WayUp Top 100 Internship Programs Forbes® 2022 The Best Employers for New Grads Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For® Computerworld® Best Places to Work in IT Ripplematch Campus Forward Award - Excellence in Early Career Hiring Fortune Best Place to Work for Financial and Insurance ServicesEqual Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityDisclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.REQNUMBER: 19625
Full-time