DescriptionCome be a part of a rapidly expanding $25 billion-dollar global business! At Amazon Business (AB), we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination, and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.Amazon Business represents an incredible opportunity to address a vast new market segment and customer base. We are focused on building solutions that enable businesses to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces, and regions. Our customers include all types of businesses ranging from individual professionals to small businesses to large institutions (and everything in between). Our business customers have different needs than the traditional Amazon customers so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.Key job responsibilitiesThe ideal candidate for this role is someone who understands corporate communications for a B2B sales organization. This role is responsible for developing communications that effectively promote and enhance the reputation and visibility of Amazon Business. This person works closely with senior leaders to develop key messages, prepare speeches and presentations, and build leader profiles through events, social media, and overall thought leadership.We are looking for a Senior Communications Leader who will: Drive Strategic Communications Planning. Develop and execute comprehensive communication strategies to support Amazon Business objectives and priorities. Understand core and common customer needs, as well as unique emerging customer challenges. Collaborate with select senior stakeholders to define key messages and ensure consistent communication across various channels. Conduct research and monitor industry trends and developments to identify opportunities for enhancing executive communications. Curate Thought leadership and Messaging. Craft clear and impactful messaging that resonates with both internal and external audiences. Develop talking points, presentations, and other communication materials for executives that align with the organization’s vision and goals. Collaborate with executives to ensure their Amazon Business voice and messages are effectively conveyed through clear and concise briefing materials. Support External and Internal Communication. Develop a strategy for and execute high visibility moments with leaders for events, managing keynotes and other speaking engagements for select leaders, including internal global meetings, video script writing, social media content creation, and execution. Collaborate with cross-functional teams (PR, HR, Legal, Marketing) to ensure consistent messaging and alignment on key topics. Lead the development of routine and ad-hoc communications for senior management and leaders regarding customer needs, business strategy, segment performance, performance against goals, employee engagement, current economic environment, etc. Ensure communications metrics and reports contribute to business insight and decision-making, and minimize overall report burden. Maintain thorough knowledge of existing and emerging business performance trends, customer use cases, and economic headwinds as needed for internal and external communications. Responsible for the cycle of creating and posting content, iterating based on feedback, and reinforcing in Senior Leadership events (written and verbal). Focus on seller experience to ensure programs are tailored to meet varied tenure, industry, and development requirements.The preferred location for this position is Arlington, VA (HQ2).Basic Qualifications
7+ years of recent professional communications or public relations experience
Bachelor's degree in communications, public relations, or a related field
Experience creating content for leaders of complex tech organizations: digital, written, video, and/or audio communications materials
Preferred Qualifications
Experience using Salesforce (or other CRM tool) or BI tools
Experience presenting to senior leadership
Advanced knowledge in Excel
Ability to exercise high judgment, particularly in narrow time-frames and when dealing with ambiguity
Proven track record of taking ownership, leading data-driven analyses, and influencing results
Experience executing highly successful, creative, and complex communications plans
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Full-time