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Resp & Qualifications
COMPANY SUMMARY:CareFirst, Inc., and its affiliated companies, generally referred to as CareFirst BlueCross BlueShield (CareFirst), is the Mid-Atlantic region’s largest private sector health insurer, serving the healthcare needs of 3.5 million members in Maryland, the District of Columbia, and portions of northern Virginia. The Company offers a comprehensive portfolio of products and services to individuals and groups, as well as state and federal government sponsored plans. With a market share almost three times that of the closest competitor, the company commands 45 percent penetration across the region. In July 2018, Brian D. Pieninck assumed the role of President and CEO after serving as the company’s COO of Strategic Business Units and IT Division. Under his leadership, the organization completed an extensive review of its operations and clinical programs, resulting in an expansive 3-year strategy to grow and diversify the company’s core business. Along with a 5-year vision to drive the transformation of the healthcare experience across the continuum of its members, partners, and communities, the company has placed a renewed and intentional focus on fostering a mission-based culture, which drives every decision the company makes. The organization employs over 5,600 full-time employees in Maryland, Northern Virginia, the District of Columbia, and West Virginia. CareFirst has earned multiple workplace awards recognizing its leadership in diversity and inclusion, wellness engagement, and creation of a supportive and equitable work environment for all employees.At CareFirst, you are part of an inspired, collaborative team that is building the healthcare experience we want for our families and our future. Every day, we make a meaningful difference in the communities where we live and work.We practice empathy, seek to understand, invest in inclusion, demand equity and nurture belonging every day for our employees and the communities we serve. We rely on the rich diversity of our employees’ experiences and backgrounds to achieve our mission. Every year we host a Week of Equity and Action where we deepen our investment and commitment to diversity, equity, and inclusion. During this week thousands of employees engage in workshops and volunteerism with the goal of bettering themselves and our community.- Women make up around 70% of CareFirst’s employee population, and over 50% identify as BIPOC (Black, Indigenous, and people of color).
- We have 9 resource groups that connect employees over shared identities (LGBTQ, veteran status, race, etc.) and passions (climate change, healthy living, leadership development).
- Employees are encouraged to give back and volunteer in their communities with their civic engagement hours.
- This role will focus on leading the development of solutions and helping transform the company's platforms deliver data-driven, meaningful insights and value to company.
- This role requires the ability and experience in plan, develop and lead systems engineering project and efforts, achieve milestones and objectives.
- 5+ years of experience as MicroStrategy Administrator.
- 10+ years of experience working with Business Intelligence Professional, IBM Cognos Analytics Administration.
- Experience with MicroStrategy Intelligence Server in AWS EC2 instances and tested with various databases like PostgreSQL and Redshift.
- Experienced in MicroStrategy 11.x Administration including Intelligence Server configuration, Web Universal performance and job monitoring, code migrations, etc.
- Work with Cognos Reports/Dashboards to present a dynamic and real-world view of business with timely data refreshes at one glance.
- Expert level experience with hardware infrastructure focusing on the performance of the Cognos, MicroStrategy platforms.
- Experience in Cognos Analytics 11.x (Framework manager, Report Studio, Analysis Studio, Query Studio).
- Extensively worked on Installation, configuration and Administration of IBM Cognos Analytics 11.x Servers, Content Manager, Gateway and Transformer in Windows and Linux virtual server environments.
- Migrated reports Cognos 10 BI (10.1 and 10.2) to Cognos
- Develops and maintains infrastructure systems (e.g., data warehouses, data lakes) including data access APIs. Prepares and manipulates data using multiple technologies.
- Interprets data, analyzes results using statistical techniques, and provides ongoing reports. Executes quantitative analyses that translate data into actionable insights. Provides analytical and data-driven decision-making support for key projects. Designs, manages, and conducts quality control procedures for data sets using data from multiple systems.
- Develops data models by studying existing data warehouse architecture; evaluating alternative logical data models including planning and execution tables; applying metadata and modeling standards, guidelines, conventions, and procedures; planning data classes and sub-classes, indexes, directories, repositories, messages, sharing, replication, back-up, retention, and recovery.
- Creates data collection frameworks for structured and unstructured data.
- Improves data delivery engineering job knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Applies data extraction, transformation and loading techniques in order to connect large data sets from a variety of sources.
- Applies and implements best practices for data auditing, scalability, reliability and application performance.
- Knowledge and understanding of at least one programming language (i.e., SQL, NoSQL, Python).
- Knowledge and understanding of database design and implementation concepts.
- Knowledge and understanding of data exchange formats.
- Knowledge and understanding of data movement concepts.
- Strong technical and analytical and problem solving skills to troubleshoot to solve a variety of problems.
- Requires strong organizational and communication skills, written and verbal, with the ability to handle multiple priorities.
- Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.