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- Anticipate and uncover customer challenges, then solve them by applying engineering skills and delivering on-point solutions to delight the customer.
- Serve as system and systems integrations expert while performing communication system design, integration and testing for Intelsat General Products and custom solutions.
- Perform feasibility analysis to develop value solutions that intersect customer needs and Intelsat strategies.
- Identify customer needs and drivers both technically and financially and collaborate with internal teams through customer assessments, proposal development and the delivery of effective communications.
- Develop and maintain trusting and collaborative technical customer relationships, both internally and externally.
- Apply Systems Engineering principles for product development as well as fault detection, isolation and recovery.
- Independently and collaboratively, develop solutions to complex problems when needed.
- Continuously seek to educate and train others on Intelsat products, tools, and operations
- A Bachelor's degree in Electrical, Computers Science or Aerospace Engineering OR demonstrated experience.
- A minimum of seven (7) years of relevant experience with prior military, government, or government support contractor experience
- At least 5-years relevant experience including in communication system development, satellite ground segment, and/or system integration, experience in capacity management and/or systems engineering and/or other engineering functions.
- Experience with software development using Java, C, C#, Ruby, Python, etc.
- Knowledge of digital network communications and RF signal theory, digital satellite network architectures, IP networking.
- Develop and integrate into operational systems various satellite communications subsystems, including the RF, baseband, and ground network equipment elements.
- Knowledge on the specifications and differences between various satellite orbits frequency bands (L, C, Ku-band, etc.) and the qualities of on each signal band in various applications
- Ability to use diagrams, tables, or figures to improve the presentation of technical material, and the acumen to ensure key technical issues are addressed consistent with customer objectives.
- Good software skills with prior experience in Windows, SharePoint, Project, Excel, PowerPoint, and Visio.
- Ability to analyze complex situations and utilize problem-solving abilities, under pressure.
- Ability to learn new technologies quickly and apply as needed to resolved problems.
- Strong attention to detail, self-starter with the ability provide results through excellent time management skills.
- Excellent verbal, written, analytical and communication/presentation skills including the ability to communicate effectively with internal and external customers and ability to interact effectively with people of various cultural backgrounds.
- Skills to develop and maintain trusting and collaborative technical customer relationships, both internally and externally.
- The ability to obtain US government clearance, which requires US citizenship
- Experience with cloud services such as AWS cloud services
- Experience performing data analytics using capabilities for major providers such as IBM or Google.
- Ability using tools such as STK, MATLAB, AutoCAD
- Configure, operate, and effectively interpret results from test equipment including Spectrum Analyzers, Signal Generators, Network Analyzers, and LAN and WAN test sets.
- 5G Optimization experience covering DSS Optimization; mmWave Optimization; VONR, NSA, SA.
- Implementation of new features and tuning 5G/4G (LTE) radio network parameters.
- Skills to provide support and training to customers and internal staff as necessary, including the development of technical training materials.
- Prior experience coordinating with Program Management and third-party/external program vendors and/or contractors to support the development, integration, installation and testing of equipment and service
- We emphasize personal and professional growth
- Awesome benefits including DTO, medical, tuition reimbursement, and training
- Flexible work arrangements and Hybrid Work of 3 days per week in office experience
- Fun, diverse, and inclusive culture
- These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
- Job requires ability to lift up to 20 lbs